Ocean Import Coordinator

A well-established international logistics and freight forwarding company is seeking an experienced Ocean Import Coordinator to join their team in Great Neck, NY. This is a full-time, in-office role ideal for professionals with a strong background in ocean freight operations, customs compliance, Cargo Wise and international logistics coordination.

Key Responsibilities

• Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery
• Prepare and manage all documentation related to customs clearance and compliance
• Utilize CargoWise to manage shipment data, bookings, and communication
• Respond to client and agent inquiries regarding:
• DDP terms, delivery timelines, and customs clearance
• Duties, taxes, FDA codes, Lacey Act compliance, and HTS classifications
• Communicate with customs brokers, carriers, and clients to facilitate a smooth import process
• Monitor and ensure compliance with U.S. Customs regulations and internal SOPs
• Investigate and resolve shipment delays, documentation errors, or compliance issues

• 5-10 years of experience in ocean import coordination within the freight forwarding industry
• Proficiency with CargoWise a MUST
• Strong knowledge of U.S. customs compliance, duty payments, and regulatory documentation
• Detail-oriented with excellent organizational and time management skills
• Effective communicator with strong coordination skills across clients and carriers
• Customs Broker License or IATA/IMDG certification is a plus, but not required

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Ongoing training and career advancement opportunities
• Supportive, team-focused environment with long-term growth potential

About the Opportunity

Join a respected and growing logistics provider with over 30 years in business, known for its operational excellence, regulatory compliance, and strong client service. This role is ideal for a driven coordinator who enjoys being part of a collaborative team and wants to grow in a stable, well-supported environment.