Location: New York, NY - United States (Collaborative role with European Office based in Hamburg)
About Front Row
At Front Row, we accelerate eCommerce growth for leading brands through data-driven strategies. We offer hands-on support and niche expertise, ensuring robust channel strategies across all lifecycle stages. By leveraging insights from global eCommerce marketplaces and media touchpoints from search to social, we create tailored solutions that drive results.
Job Description:
We are seeking an experienced Director, Brand Strategy with a strong focus on Amazon and other marketplace platforms. The ideal candidate will be a strategic thinker with a comprehensive understanding of eCommerce dynamics and the ability to drive growth through effective marketplace management. This role demands excellent communication and project management skills, as it is both client-facing and collaborative with our European office in Hamburg. Much of the focus will be on supporting our partners operationally on platform management topics from data uploads to strategy support towards reducing the blockers for brands to grow and thrive.
Key Responsibilities:
- Develop and execute eCommerce strategies with a primary focus on Amazon and other marketplace platforms.
- Collaborate closely with the European office in Hamburg, Germany to align strategies and ensure cohesive execution across regions.
- Manage and optimize product listings, pricing, and promotional strategies on various marketplace platforms with the support of the wider operations team.
- Monitor and analyze performance metrics to drive continuous improvement and achieve growth targets in tandem with our brand partners.
- Present results and strategic recommendations to clients, managing relationships effectively.
- Participate in business reviews related to the brands we work with, providing insights and actionable plans.
- Foster a collaborative environment, working seamlessly with team members across different functions and regions.
- Question the status quo and bring in outside perspectives to enrich operational execution and strategy development.
Qualifications:
- Willingness to collaborate with international teams, especially the European office in Hamburg, Germany.
- At least 3 years of proven experience in ecommerce/marketplace management with a strong emphasis on Amazon Vendor Central and other marketplace platforms.
- Self-starter with the ability to see the bigger picture and drive strategic initiatives.
- Excellent communication and project management skills, with the ability to manage client relationships effectively.
- Ability to work well in a team, adapt to a fast-paced and dynamic environment, and challenge conventional thinking.
- Experience in developing and executing ecommerce strategies that drive growth and enhance the consumer journey.
Desired Skills and Experience
- Amazon Account Management
- Amazon Vendor and Seller Central
- Client Facing Communication and Management
- Ecommerce Expertise
- Health, Dental and Vision
- PTO
- Summer House
- Wellness and commuter benefits
- Work with a fun, consultative team of experts
Why Join Us:
- Be part of a forward-thinking team that values innovation and holistic perspectives.
- Collaborate with international teams and gain exposure to diverse markets.
- Drive impactful marketing strategies for leading brands.
- Work in a dynamic environment that encourages questioning of the status quo and continuous improvement.