Account Manager

Do you wake up every morning hunkering to make an impact? Are you a tenacious self-starter with natural business acumen and sales instincts? Do you enjoy being part of a team that is making a real difference to the success of small business owners? If so, read on.

FundThrough is looking for a smart, passionate, resourceful Account Manager to join our Client Success team on our mission to help business owners end the “wait” associated with payment terms. You will report to a member of our senior management team and have the opportunity to work closely with our founders.

About the company:

FundThrough is a leading fintech company accelerating cash flow and enabling growth for small and medium sized businesses that sell to large customers and wait to get paid. Based in Toronto and operating across North America, FundThrough’s AI-powered invoice funding platform gives B2B businesses fast, customized funding offers to get their invoices paid in a few days – rather than a few months – and get quick access to cash they’ve already earned.

• You have 1-2 years of sales and account management experience, ideally involving financial products/services in a quota carrying environment.
• You have exceptional verbal, written communication skills.
• You thrive in a fast paced environment, are organized and can handle multiple conversations and requests going on at the same time.
• You have a personal passion and strong affinity for small businesses and entrepreneurship.
• You are confident and knowledgeable working within a financial services environment and are comfortable around accounting, numbers, math, and finance.
• You are outgoing, inquisitive, nurturing, and love human interaction.
• You genuinely care about improving clients’ experiences and your empathy is contagious.
• You get a thrill from being part of an evolving business as we learn more about what works and what doesn’t work.

Responsibilities:

• Operate as the lead point of contact for any and all matters specific to your accounts with a solution-based sales approach, all while building and maintaining a strong, long-lasting customer relationship.
• Generate sales among existing accounts through maximizing utilization, upsell opportunities, and retention focused opportunities.
• Manage heavy outbound and inbound call volumes, all while remaining diligent in pipeline management practices and CRM recording.
• Liaise between client and internal credit and operations team to provide an above and beyond customer experience.
• Achieve monthly sales targets as they relate to existing customers and retention.

• Opportunity to leave your mark on a rapidly-growing startup
• An incredibly diverse team of brilliant minds from all over the world
• Competitive compensation, including stock options
• Health benefits
• Family-friendly policies
• Flexible work from home policy
• A fully stocked kitchen, birthday treats, and a lunch of your choice every week (one of our values is Fun & Food!)

We understand that Covid has shifted the way we work. Our Downtown Toronto office is open and we encourage FundThrough’ers to use it. Based on business needs, teams may designate 1 or more work from office days for anyone located in the GTA.

Please note that due to the sensitive nature of the work we do, clearing a criminal record check is a condition of employment. FundThrough encourages applications from candidates with differing abilities. Please let us know if you require accommodation at any stage in the selection process.