Financial Services Research Analyst

G2 has a large, valued, and diverse global client base and is the established leader in e‐commerce merchant risk and compliance intelligence and services. G2 solutions help acquirers, ISOs, PSPs, e-com marketplaces, ad platforms, and other members of the payments value chain take on the appropriate level of risk in their merchant portfolios while protecting against brand damage, illegal activity, and noncompliance assessments.

G2 has a welcoming and energetic environment that encourages collaboration and innovation while consistently exploring new technologies and tools to be agile. This environment gives their people the opportunity to hone current skills and build new capabilities while discovering their genius.
 

G2 Risk Solutions (G2RS) is seeking a Financial Services Research Analyst. As an Analyst you will investigate global companies in the financial services sector and assess their compliance with relevant regulations with the goal of reducing the marketing and access to unlicensed actors or suspicious behavior online. Help G2RS uncover illegitimate companies to make the financial services industry a safer place for consumers around the world.

Key responsibilities

• Review global companies and websites in various languages for compliance with applicable regulatory law
• Become a subject matter expert in regulatory law as it pertains to program scope
• Handle client escalations by providing quick, appropriate responses and solutions
• Make clear and accurate decisions and notes per specific project rules and client customizations
• Work tandemly with a team of other analysts, communicating effectively with colleagues to meet strict deadlines
• Interact directly with customers in a timely manner to answer inquiries, handle complaints, and resolve problems
• Provide expert feedback to teammates, Manager, client, and others within G2
• Demonstrate a keen attention to detail resulting in a high-quality work product
• Follow instructions, apply guidelines, and work independently 
• Manage time well to complete assigned projects and assist teammates
• Attend regular team meetings and other relevant meetings (such as product development or company-wide)
• Work in a fast-paced environment, always pivoting and organizing all program materials and knowledge to affectively learn or update procedures

Critical skills

• Strong internet research skills
• Exceptional interpersonal communication
• Devoted team player with commitment to meeting deadlines
• Able to learn quickly and follow instructions with minimal supervision
• Ability to tolerate somewhat repetitious tasks
• Excellent time management skills

Qualifications

• Bachelor’s degree or equivalent experience
• 2+ years job/academic experience in a financial or risk compliance-related field
• Experience with direct customer service highly preferred
• Foreign language skills highly preferred
• Familiarity with search engine platforms
• Proficiency in Microsoft Office and Google Suite

Physical demands

• Must be able to perform duties with or without reasonable accommodation
• Pacific Time Zone (preferred)

This position is a fantastic opportunity to work for a fast-growing company. We offer a competitive base salary plus bonus along with a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off and 401(k) savings plan. This position is fully remote. 

Compensation: $25.00/ hour 

 #LI-Remote

G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.