Global Curriculum Design Manager

ABOUT GENERATION

At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries.  

When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. 

JOB OBJECTIVES

You will work closely with a Global Curriculum Lead, country program teams, technical experts, and contract designers to build our training programs. You will be responsible for contributing to needs analysis, scope and sequence, and session content / collateral for our training programs, which include practice[1]based, scripted sessions, including simulations that mimic daily on-the-job situations, and role plays. The Global Curriculum Design Manager role is a great fit for an instructional designer and project manager who loves to learn and experiment and is interested in doing innovative design work for a growing global organisation. This role may require some domestic or international travel (up to 25%) for curriculum development and revision.

In this role, the Global Curriculum Design Manager will also have to facilitate frequent communications, meetings and asynchronous online collaboration within the C&I team whose members span six continents and multiple time zones. They would need to build consensus and mutual success with affiliate country teams that each have distinct cultures, working norms and unique priorities. Finally, they will collaborate with the greater global Generation team (distributed across multiple time zones and dozens of countries) to reach cross functional goals.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Program Design

·       Conduct activity mapping (observations and interviews at employer sites) to surface the activities and skills that should be integrated into a curriculum for new professions (i.e., needs analysis).

·       Develop curriculum planning materials, such as the scope and sequence, for new programs under the guidance and review of a Global Curriculum Lead, using the Generation Curriculum Design Methodology. For program revisions, support the process of gathering feedback from students, instructors, and employers and prioritising changes to the program.

·       Work closely with the Global Curriculum Lead, relevant country team(s), employer partners, and other education partners (e.g., technical experts, training delivery partners).

·       Design and write or manage external contractors in the writing of curriculum materials (e.g., assessments, sessions, student handouts).

·       Design and write, or manage external contractors in the writing of, online instructor onboarding courses to familiarise instructors with curriculum materials.

·       Design and implement discrete test of innovations related to product, and work with affiliate countries to implement these tests and gather data; Use that feedback and data to drive improvements to the product.

Project & stakeholder management

·       Support the Global Curriculum Lead in developing a project plan for creating a new curriculum or revising an existing one. Track and report progress according to the plan.

·       Facilitate communication and stakeholder management with the Global Curriculum Lead, country teams, contract designers, technical vendors, employers, and/or delivery partners. Build collaborative relationships with these stakeholders, by understanding their needs, representing the curriculum team’s needs, and responding to requests and questions.

·       Participate in recruiting, onboarding, and managing contract designers.

·       Support the marketing and outreach required to increase affiliate adoption of global products.

Special projects

·       Participate in curriculum team projects on an as needed basis, to improve our curriculum development processes (e.g., documenting best practices, developing e-learning capabilities, revising universal sessions).

·       Provide feedback and peer review for other team members to further develop their practice.

WORKING RELATIONSHIPS

Internal:

·       This role is a critical piece of the Global Product team.

·       Membership and/or participation in various GYE working groups, task forces, or similar are available and encouraged.

External:

·       This role will involve management of external contractors both for curriculum design and design of elements onto our global LMS.

·       This role will involve working directly with SMEs and industry representatives to gather and synthesise inputs for curricular content creation.

KEY METRICS

·       The C&I Product Team, in which this role is situated, is a team of 11 people who manage dozens of contract designers, subject matter experts and content providers to create curricular products.

·       The team has multiple stakeholders:

○ Learners who are direct beneficiaries of the product created

○ Instructors who facilitate the product

○ Country affiliate teams who adopt and implement the product to meet program needs

ATTRIBUTES

Experience:

·       3+ years curriculum development experience, for adult audiences (ages 18+), ideally with experience in vocational education / workforce skills development.

·       1-2 years of experience managing curriculum development projects

·       Ideal candidate has knowledge of best practices and current trends in adult learning, and/or experience with online and blended learning programs.

·       Graduate in any field with a strong academic track record.

·       Fluent English required, additional language proficiency desirable.

Mindsets:

·       Professional demeanour, excellent organisational, interpersonal and communication skills and attention to detail.

·       High degree of independence and experience with self-management, takes ownership for targets and seeks opportunities for improvement / growth of the programme without guidance.

·       Positive, solutions-oriented attitude, drive for excellence and ability to be a team player.

·       Entrepreneurial, creative, proactive mindset required in a start-up.

·       Willing to travel up to 25%