Senior Executive Assistant

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for our next Senior Executive Assistant with an exceptional operational focus to support our CEO. This individual will be a key partner in optimizing and streamlining operations while providing high-level executive support. As the right hand to our leadership team, you’ll be responsible for ensuring smooth daily operations, managing complex calendars, handling logistics, and driving the execution of critical business initiatives. You will play a pivotal role in supporting senior executives by coordinating operational priorities and proactively solving challenges, all while maintaining discretion and managing confidential information. This high-impact role demands operational expertise, outstanding communication skills, exceptional process and project management, and the agility to thrive in a fast-paced, dynamic environment.

The Job…

• Partner with the CEO to manage day-to-day administrative operations, drive key initiatives, and streamline administrative processes across departments.
• Anticipate and prioritize tasks to ensure the CEO's time, attention, and energy are focused on the most important matters. Provide high-level administrative support, including managing complex calendars, scheduling meetings, and coordinating travel arrangements.
• Partner with the CEO’s Chief of Staff to ensure optimal organization of key company operating cadences (QBRs, company meetings, board meetings, etc.) and ad hoc working sessions.  
• Lead or support critical operational projects, ensuring milestones and follow-throughs. Collaborate cross-functionally to drive initiatives forward.
• Use strong judgment and problem-solving skills to resolve time-sensitive operational issues with minimal guidance.
• Streamline and optimize operational processes to enhance efficiency across the Administrative team.
• Ensure timely, clear, and efficient communication for the CEO.
• Coordinate with the Workplace, IT, and Security teams to plan and execute company events, off-sites, and team-building initiatives, managing logistics, budgets, and timelines.
• Handle sensitive matters with the utmost discretion and confidentiality protecting company and executive interests.
• Support with team presentations, reports, and correspondence on behalf of the executives.

You… 

• Experience: 8+ years of experience in high-level executive support, event management, project coordination, and operational excellence, preferably in a technology company.
• Education:  Minimum B.A.
• Project Management: Strong ability to execute multifaceted  projects with minimal supervision.
• Problem-Solving: Strong analytical skills with a strategic mindset to anticipate opportunities and challenges and propose solutions.
• Time Management: Ability to juggle multiple priorities, work under pressure, and meet tight deadlines.
• Confidentiality & Discretion: High level of professionalism and ability to handle sensitive information with complete discretion.
• Technology: Proficiency in Google Workspace and project management tools like ClickUp/Asana.
• Communication: Excellent verbal and written communication skills, with the ability to proactively engage with stakeholders at all levels.

Preferred… 

• Previous experience supporting the CEO and as a Board Liaison 

Why you’ll love it here...

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives annually.
• Innovative Environment: Work with a talented team focused on creating and delivering ever better experiences for our customers.
• Collaborative Team: Join a collaborative, driven team that works hard and celebrates success..
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $109,000—$163,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.