Business Development Manager - Mystery Shopping

CTRL Service India is a leading global mystery shopping company, providing quality services to clients across various industries. We offer innovative solutions to help businesses improve customer experiences and operational efficiency. We are looking for a dynamic Sales Manager with experience in the mystery shopping field to join our growing team in India.

Position Overview:

As the Sales Manager, you will be responsible for driving client acquisition efforts for our mystery shopping services. You will leverage your experience in lead generation, CRM management, and client presentations to build and maintain strong relationships with prospective clients.

Key Responsibilities:

●  Client Acquisition: Identify and target potential clients by proactively reaching out to potential clients through various channels including email, calls, and LinkedIn to introduce our mystery shopping services.

●  Lead Generation: Develop and implement effective lead generation strategies to build a robust sales pipeline.

●  CRM Management: Utilize CRM tools to track leads, manage client interactions, and analyze sales data to inform strategies.

●  Meetings & Presentations: Schedule and conduct virtual meetings with clients to understand their needs and present tailored proposals for mystery shopping solutions.

●  Proposal Preparation: Develop and prepare detailed and compelling proposals, pricing structures, and service offerings based on client requirements.

●  Sales Closures: Actively work towards closing sales by addressing client queries, negotiating terms, and finalizing contracts.

●  Relationship Building: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering long-term partnerships.

●  Market Research: Stay updated on industry trends and competitor activities to identify new business opportunities and refine sales strategies.

●  Sales Reporting: Monitor sales performance metrics and prepare regular reports for management, highlighting progress and areas for improvement.

●  Minimum of 2 years of experience in B2B sales/client acquisition in the mystery shopping industry

●  Strong negotiation skills and an ability to close deals.

●  Familiarity with CRM software and other sales tools.

●  Ability to work remotely and manage your own schedule.

●  Competitive salary + bonuses

●  Flexible, remote working environment.

●  Opportunity for career growth to become a Head of Sales

●  28 days of paid vacations