Store Portfolio Project Manager

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

As a Store Portfolio Project Manager in the Expansion function, your main responsibility is to set business logics for H&M’s store portfolio method based on portfolio strategy, consumer demand and modulization of the store formats to customize store and assortment mix to the local customer base with a data driven approach. You will use customer-centric insights for store profiling and optimized assortment activation and exposure. You will closely collaborate with colleagues and stakeholders to align on priorities, provide insights, understand business needs, and share best practices.

This role is central in the store planning process when it comes to space layout per store based on OMNI predicted demand. Many metrics are still in the validation phase and more tests and iterations are needed to fully produce measurable key performance indicators.

This hybrid role reports into our Regional Retail Space Manager and is based out of the New York Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Store Format Analysis: Works closely with Store Design & Commercial team to determine optimal space layout for existing store locations using data and customer insights, taking into consideration any principal concept optimizations or changes to existing layout guidelines
• Portfolio Analysis: Analyze store performance data to identify trends, opportunities, and areas for improvement across the portfolio based on concept placement
• Strategic Support: Provide insights and recommendations to support decision-making around store openings, closures, renovations, and relocations
• Collaboration: Work closely with Sales Teams to plan and implement concept changes & reviews. Delivering information on resources needed and taking into consideration the Sales planning calendars for implementation
• Reporting: Develop and deliver clear, data-driven reports and presentations to stakeholders, summarizing findings and recommendations
• Domestic and International travel will be required for this role, approximately 35%

Who You Are:

• 3-5 years of experience as a business analyst or a similar role
• Experience working in our Regions is highly regarded and strongly preferred
• Proficiency in LIMA is required
• Experience within customer insights, portfolio management or expansion is highly beneficial
• Leadership experience either formal or informal, with the ability to build trust and create great collaboration 
• Strong analytical skills with the ability to interpret data, generate insights, and support decision-making. Proficiency in SQL and experience with data visualization tools like Power BI are highly valued
• Strong communication skills towards relevant stakeholders

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: salary range is $112,811 -$129,732 annually**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: PRO

Job Status: Salary, Exempt