Site Operations & Optimization Intern (e-Commerce)

We are the champions of childhood

Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands.

We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives.

 Position Summary

Location: Hybrid (Greater Portland, OR Area)

Duration: 10 Weeks (June 9 – August 15, 2025)

Hours: Full-time, 30-40 hours per week

Pay: $18/hour

At Hanna Andersson, we create clothing that celebrates childhood and adventure! Our summer internship program offers hands-on experience, professional development, and meaningful work that contributes to our mission of creating high-quality products for families.

Our eCommerce team is dedicated to optimizing site content, improving customer experience, and driving business growth through data-driven decision-making. This internship offers a unique opportunity to gain hands-on experience in eCommerce operations and site optimization while working cross-functionally with multiple teams.

As a Site Operations and Optimization Intern, you will play a key role in maintaining and enhancing Hanna Andersson’s eCommerce platform. You’ll gain exposure to site content management, product merchandising, competitive analysis, and optimization strategies to improve customer experience and conversion rates. This internship is ideal for someone with a passion for eCommerce, strong analytical skills, and an interest in digital merchandising.

• Site Performance & Competitive Analysis
• Conduct bi-weekly competitor research, track industry trends, and perform weekly and ad-hoc site performance analyses.
• Ensure site accuracy by performing quality assurance (QA) checks across product pages, filters, badges, and search results.
• Work with the Site Team to resolve issues and improve user experience.
• Deliverable: A bi-weekly competitor analysis report and weekly updates on findings, including recommendations for site improvements. regular analysis, there will be a overarching analysis project that looks specifically at competitive mobile analysis. This deep dive is aligned with the department’s goals and your insights will inform real life recommendations and test ideas that will help the Site impact our 2025 mobile conversion goals.
• Business Impact: Helps Hanna Andersson identify trends and best practices for improving the online shopping experience.

•   Content & Merchandising Optimization
• Support seasonal site updates by assisting with PDP and PLP QA, ensuring product details, images, and merchandising strategies align with business objectives.
• Maintain and update creative briefs in Figma for on-site marketing content.
• Deliverable: Completed QA for product launches and weekly updates to Figma briefs for marketing assets. Brainstorm and suggest ideas for on-site content that aligns with marketing and branding objectives.
• Business Impact: Ensures best-in-class product presentation, strengthens brand storytelling, and enhances customer engagement through optimized content.

• Reporting & Analysis
• Contribute to weekly and ad-hoc site performance reports, updating key documents and assisting in business review presentations.
•  Deliverable: Weekly updates to the Site Team's performance tracking documents and input into business review slides.
• Business Impact: Provides data-driven insights to support eCommerce strategy and improve site performance.

• Reporting & Cross-Functional Collaboration
• Contribute to weekly eCommerce performance reports, updating key documents and assisting in business review presentations.
• Assist the Site Team with daily operational tasks and provide insights for site optimization strategies.
• Deliverable: Weekly business performance updates, site improvement recommendations, and execution of assigned daily tasks. A chance to impact business performance by reporting insights with suggestions for realistic on-site updates to help drive daily conversion.
• Business Impact: Supports data-driven decision-making, improves conversion rates, and ensures site operations run smoothly.

• (Essential Functions are identified by asterisking(*) all essential duties, identifying the equal opportunity provisions of the Americans with Disabilities Act (ADA)). 

• Hands-on experience in eCommerce site management, content optimization, and online merchandising.
• Exposure to digital tools and platforms, including Excel, Figma, and various eCommerce systems.
• Analytical and data-driven skills to assess site performance and competitive positioning.
• Cross-functional collaboration with merchandising, UX, development, and creative teams.
• Real-world experience in planning and preparing for peak retail seasons, including Holiday 2025.
• Portfolio-worthy work, including competitive research decks, reporting insights, and optimization strategies.

• A self-starter with natural curiosity and enthusiasm for eCommerce.
• Someone who is not afraid to share ideas and be vocal in discussions.
• Comfortable with a wide range of audiences and cross-functional collaboration.
• A strong problem solver who can pivot between tasks as needed.

• Education: Currently pursuing or recently completed a degree in Business, Marketing, Digital Marketing, or a related field.
• Preferred: Product UX/UI Design experience
• Experience: 0-1 years (internship, coursework, or volunteer work in related fields is a plus).
• Software Skills:
• Excel/Word/Outlook
• Project Management Tools (e.g., Asana, Trello, Monday.com)
• Figma (bonus)
• Competencies:
• Strong analytical and data-driven mindset
• Interest in eCommerce and digital merchandising
• Comfort with digital tools and learning new systems
• Excellent communication and grammar skills

• Eligibility & Application Details:
• Must be 18 years or older.
• Must be based in the Greater Portland area (hybrid in-office requirement).

Hanna Talent Cultivation Standards:

With a rise in cyber-criminal activity, please note Hanna will never:

-Ask for any sensitive personal information via email, text, or other forms of instant messaging

-Interview you via email and/or send you a list of questions in lieu of an interview

-Extend an offer without speaking to you via phone or video call

-Ask for bank account or financial information during the recruiting process

Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com).

Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire.

Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.