Senior Associate Consultant, ELM

Harbor is seeking a Senior Consultant- ELM (Enterprise Legal Management) to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.  

As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients. As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle.  This is a full-time, remote position that can be worked from anywhere in the US, with preference being given to candidates who can work Hybrid from our Chicago headquarters. 

Job Duties and Responsibilities: 

• Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions 
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design 
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides. 
• Configure and develop technologies based on technical requirements and design 
• Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects)  
• Assist with management of project scope, schedules, workplans, timelines, and budgets  
• Manage client expectations and project scope, communicating directly with clients to continually foster relationships 
• Become proficient in specific legal technologies related to active projects  
• Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI   
• Assist in business development efforts such as proposals, workplans, and presentations 
• Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor  

Experience, Education and Other Qualifications: 

• 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm) 
• 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools.  
• Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams 
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education  
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management 
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping 
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset  
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail 
• Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects  
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight 
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills 
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools