Lead Engineer - SDET

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.

About the Role:

We are seeking a highly skilled and proactive Lead Engineer - SDET to join our dynamic team. In this role, you will take ownership of the testing strategy, ensuring the delivery of high-quality products through robust automation frameworks and best-in-class testing practices. You will act as a bridge between development and QA, driving continuous improvement and fostering a quality-first culture.

• Define and implement comprehensive automation testing strategies
• Collaborate with product and engineering teams to align testing efforts with business objectives
• Set clear goals and priorities for the QA team, driving accountability and results
• Hire, train, and mentor SDETs, cultivating a high-performing team
• Foster continuous learning and development through coaching and knowledge-sharing sessions
• Develop and maintain test plans, test cases, and automation scripts
• Oversee daily automated test runs, analyze results, and guide the team in resolving failures
• Ensure comprehensive automation coverage for all software releases and features
• Identify areas of inefficiency and lead initiatives to streamline testing processes
• Research and integrate emerging testing tools and technologies
• Create strategic roadmaps for evolving test automation practices
• Coordinate with customers to gather feedback and translate insights into actionable improvements
• Act as a quality advocate, ensuring user experience is a core consideration throughout the development cycle

• Proficiency in Java/JavaScript, or similar languages
• Sound Experience with Playwright/Selenium or similar
• Hands-on experience with Postman, RestAssured, JMeter, or k6
• Hands on experience with Jenkins, GitHub Actions, Azure DevOps, or equivalent tools
• Good Experience with AWS, Azure, GCP, Docker, and Kubernetes
• Knowledge of OWASP, ZAP, Grafana, Prometheus, and the ELK stack
• Experience with SQL and NoSQL databases like MySQL, PostgreSQL, and MongoDB

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#LI-Remote #LI-DNI #LI-JM1