Software Development Engineer in Test 3 - Mobile Apps

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.

About the Team:

The Mobile App Product team is responsible for building a best-in-class mobile ecosystem for SMEs. We achieve this by developing features that solve real-world problems for SMEs, enhancing agency stickiness to the platform. Our work enables SMEs to consolidate their offerings to their clients into a single platform, packaged under their white-labeled brand.

This team acts as a bridge between multiple product areas, including Phone System, Email System, CRM & Reputation Management.

About the Role:

As an SDET 3, you will lead efforts in mobile apps testing and automation. You will create, maintain, and enhance test automation frameworks for iOS and Android apps at GoHighLevel. This includes developing innovative tools to boost testing efficiency, debugging complex issues, and delivering actionable insights through comprehensive reports. Additionally, you will mentor junior team members and drive best practices to ensure seamless app releases. The ideal candidate will have a proven track record in technical excellence, thought leadership, and collaboration, with a strong focus on delivering results in a dynamic and fast-paced environment.

• Lead advanced mobile testing (Android/iOS apps) and automation using BDD frameworks with tools like Appium, Flutter Driver, Espresso, etc.
• Design, implement, and maintain scalable, reusable test automation frameworks and solutions using modern technologies
• Perform advanced multi-platform functional tests and device compatibility testing across diverse environments
• Debug complex issues at the code, app, and infrastructure levels; identify root causes and provide solutions
• Mentor and guide junior SDETs, promoting technical growth within the team
• Review requirements and actively provide feedback on business and technical completeness and testability
• Define and implement comprehensive test strategies, methodologies, and best practices to ensure product quality
• Partner closely with product owners, developers, and DevOps engineers to achieve continuous integration, delivery, and deployment
• Monitor, analyse, and report test automation metrics to identify areas for improvement
• Drive continuous improvement in the QA process, automation coverage, and test reliability
• Take ownership of release quality by supporting regression testing (automated and manual) and providing clear sign-offs

• 5+ years of experience in mobile testing and mobile automation (Flutter Driver, Appium, Espresso, etc.)
• Strong programming skills in Dart, Java, Kotlin, or equivalent languages
• Proven ability to architect, design, and maintain robust, scalable test automation frameworks
• Expertise in writing and automating test cases for complex features as part of continuous delivery
• Hands-on experience debugging automation frameworks and app issues
• Ability to design comprehensive test strategies, ensuring functional and non-functional requirements are met
• Strong understanding of the full product lifecycle, release metrics, and QA best practices
• Proficiency in CI/CD tools such as Codemagic, Jenkins, and Bitrise
• Experience in API testing and automation (Postman, REST-Assured, or similar tools)
• Excellent analytical and problem-solving skills, with the ability to drive solutions independently
• Effective communication and collaboration skills, with a track record of working in cross-functional, agile teams
• Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent experience)

• Expertise in mobile automation frameworks, including Flutter Driver-based frameworks
• Knowledge of advanced testing paradigms like declarative testing approaches
• Experience with performance testing for mobile apps
• Familiarity with cloud-based device testing platforms like BrowserStack, Sauce Labs, or Firebase Test Lab
• A passion for mentoring and elevating team capabilities

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.