Operations Intern

About us: Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. 

At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. 

We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all.

Our people-first culture is driven by four core values:

Inclusion Always

Growth Mindset

Team Empowerment 

Fierce Distinction 

We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. 

We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, Indiana, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, Washington D.C.

Operations Intern to join our team and play a key role in shaping our operational efficiency through data-driven insights.

Role Overview: As an Operations Intern, you will work closely with our Delivery and Operations team to analyze and organize data, identify trends, and create compelling visualizations to inform key business decisions. This role is ideal for someone who thrives on solving challenges, connecting the dots between disparate data sources, and crafting stories through data.

• Data Analysis & Reporting:
• Analyze large datasets using advanced Excel skills, including complex formulas, pivot tables, and merging data dimensions.
• Connect and reconcile data from various sources to identify trends, inconsistencies, and actionable insights.
• Develop clear, concise tables, charts, and visuals to summarize key points for senior management.

• Operational Support:
• Collaborate with team members to understand business challenges and propose data-driven solutions.
• Assist in data entry and fielding questions and requests across the operations toolset.
• Assist in taking meeting notes and actioning tasks related to the operations team.
• Assist in optimizing workflows and processes by leveraging insights derived from data.
• Maintain accuracy and attention to detail in data cleaning, organization, and reporting.

• Presentation & Storytelling:
• Create compelling presentations to communicate findings and recommendations to both technical and non-technical stakeholders.
• Use data visualization tools and techniques to tell clear, actionable stories with a focus on driving strategic decisions.

• Technical Skills:
• Advanced Excel expertise, including complex formulas, pivot tables, and merging datasets.
• Familiarity with data visualization tools (e.g., PowerPoint, Tableau, BI Portal, or similar) is a plus.
• Ability to reconcile and merge data from disparate sources while maintaining accuracy.

• Soft Skills:
• Strong problem-solving abilities and a solutions-oriented mindset.
• Excellent interpersonal and communication skills; able to work collaboratively and present confidently to senior management.
• A self-starter who can take initiative and achieve results with minimal supervision.
• Detail-oriented with a keen ability to focus on both the big picture and granular details.

• Passion for Data Storytelling:
• An enthusiasm for identifying trends, making sense of complex datasets, and telling stories that drive business impact.

• Hands-on experience in operational efficiency and data analysis at a fast-paced digital marketing agency.
• Opportunities to collaborate with senior leaders and make a tangible impact on the business.
• Exposure to real-world challenges and the chance to develop both technical and interpersonal skills.

• Recent completion of a degree program in Business, Data Analytics, Marketing, or a related field.
• Familiarity with digital marketing operations is a bonus but not required.

The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. 

We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities.

If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you.

Apply now and let's explore the possibilities together!

Job Alert

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