Credentialing Administrative Assistant - Bilingual (Japanese or Korean)

Location: Remote (Must be available to work U.S. Pacific Time hours, 8:30 AM – 5:00 PM PST)

Job Type: Full-time

About the Role:

We are seeking a highly detail-oriented, reliable, and professional Credentialing Administrative Assistant to support a fast-paced medical practice. This is a critical role that involves handling sensitive and complex credentialing and administrative tasks that directly impact the operation of the medical team and patient experience.

The right candidate will have excellent English communication skills, the ability to work independently, and preferably experience in the healthcare or medical field. Bilingual proficiency in English and Japanese or Korean is highly preferred due to frequent patient and provider interactions.

Key Responsibilities:

• Coordinate and manage the credentialing and re-credentialing process for medical providers
• Maintain up-to-date and accurate records with licensing boards, insurance companies, and regulatory agencies
• Prepare and review detailed forms and documents for submission
• Liaise professionally with doctors, providers, and patients to collect and confirm sensitive information
• Perform administrative tasks such as data entry, scheduling, and file management
• Communicate with insurance companies, hospitals, and clinics to ensure timely credentialing updates
• Use computer systems to maintain and track credentialing status and documentation
  

• Excellent English communication skills (spoken and written)
• Strong computer literacy – ability to work with online systems, databases, and documents with high accuracy
• Professional demeanor and ability to interact confidently with doctors and medical staff
• Must be available to work full-time during U.S. Pacific Time hours (8:30 AM – 5:00 PM PST)
• Exceptional attention to detail – this role involves handling documentation where accuracy is critical
• Ability to follow established processes and maintain consistency over time
• High level of reliability – due to the long training period and critical responsibilities
  
  

Preferred Qualifications:

• Prior medical credentialing or healthcare administrative experience
• Bachelor’s degree or higher education in a related field
• Bilingual in English + Japanese or English + Korean (highly preferred)
• Experience working with U.S. healthcare providers, insurance systems, or EMR platforms
  

🌍 What We Offer (Beyond Compensation)

• 🌐 100% Remote Work
  Enjoy the freedom of working from anywhere, with the structure of a full-time role and the flexibility to manage your work-life balance more effectively.
• 🕰️ Stable U.S. Schedule, Local Flexibility
  While the position aligns with U.S. Pacific Time, you'll benefit from a consistent daily rhythm, making it easy to plan your time and maintain a healthy routine.
• 🌎 Multicultural Team Environment
  Collaborate with professionals from diverse cultural and professional backgrounds. You’ll be part of a globally-minded, inclusive team that values different perspectives.
• 💼 Meaningful Work with Real Impact
  Your contributions directly support healthcare providers and improve the patient experience—no task is too small when it helps someone get care.
• 🧠 Skill Growth in a Regulated Industry
  Work in a detail-oriented environment that hones your ability to manage sensitive information, follow strict compliance procedures, and navigate the U.S. healthcare system.
• 📈 Long-Term Role Stability
  With a thorough training period and critical responsibilities, this role offers the potential for long-term growth and trust-based collaboration.
• 💬 Cross-Cultural Communication Opportunities
  Especially for bilingual professionals, this role offers daily opportunities to use your language skills while supporting real people in a high-impact industry.