Manager, Population Health
About Hopscotch Primary Care
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you.
ABOUT THE ROLE
At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and the broader healthcare continuum.
As Manager, Population Health, you will play a critical role in designing and leading various aspects of the Population Health Model, with a focus on the Clinical Documentation Program. The role will support core population health domains and building workflow optimizations, assessing vendor support and other tools, identifying and solving performance opportunities, and driving excellence across our population and care teams. This role will report to the Population Health Director.
WHAT YOU’LL DO
Core Responsibilities:
- Assess, refine and develop workflow optimizations to enable best-in-class clinical outcomes for the Hopscotch model using a data-driven approach.
- Collaborates closely with a cross functional team to build out the Hopscotch population health capabilities that contribute to a best-in-class Hopscotch care model for rural populations
- Develop solutions that scale across multiple locations
- Foster an environment of continuous learning and development across the Clinical Documentation Specialist cohort
- Conduct independent ad hoc analysis to identify opportunities or troubleshoot issues
- Review weekly and monthly KPIs and identify key performance improvement opportunities and drivers of metrics.
- Ensure resources are allocated efficiently to reduce unnecessary utilization and control cost of care.
- Play a key role in the assessment of accurate clinical documentation opportunities across the population.
- Build and implement care model elements that meet all payer partner requirements.
- Utilize data analytics to stratify patient populations and anticipate healthcare needs.
- Develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results
Travel is required to Western North Carolina once per month
ABOUT YOU
We are looking for a motivated, mission driven, and experienced leader with:
- 3-5 years of relevant experience in healthcare, population health, consulting, or other similar experience with strong preference for value-based care models
- Bachelor’s Degree required
- Graduate Degree a plus (MBA, MPH)
- Ability to analyze data to build out a business case or ROI analysis
- Strong analytical thinker with proficiency analyzing data and identifying insights
- Experience working with multiple software & data platforms, electronic health records, spreadsheet development and navigation, data processing, organizational skills and ability to manage multiple priorities appropriately
- US work authorization
Additional skills and capabilities required:
- Strong interpersonal and communication skills, verbal and written
- High emotional intelligence and strong collaboration skills working with diverse groups
- Strong leadership and influencing skills
- Strategic thinker
- Independent
- High attention to detail, organization, coordination and planning skills
- Solid problem solving and critical thinking skills
- Quick learner
- Ability to work with ambiguity
From a cultural perspective, you:
- Create a culture of excellence, by bringing your best and encouraging the same from those around you
- Put service to patients first and encourage the same of those around you
- Take ownership and accountability for your work and for delivering results for patients
- Assume the best in others and bring solutions to challenges with a focus on moving forward together
- Show an active commitment to the team by collaborating and communicating proactively
- Demonstrate a dedication to continuous improvement, in clinical and cultural settings
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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To transform healthcare in rural communities through advanced primary care that improves access and brings a new level of care for our patients.
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