Customer Service & Administration Support

​​Looking for Filipino (Philippines-based) candidates

Job Role: Customer Service & Administration Support

Work Schedule: Monday - Friday, 8:30 AM to 5PM Sydney Time
                                      (additional hours when required)
Salary range: $1,400 to $1,800 AUD

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: Established in 1990, the company has evolved over three decades to become a trusted leader in the automotive aftermarket industry. Specializing in the manufacturing, importation, distribution, and marketing of premium brands for automotive enthusiasts, it offers a diverse portfolio including car care, lubricants, detailing tools, and automotive paint. With a reputation for quality, expert tech support, and comprehensive training programs, the company is committed to exceeding customer expectations and meeting the high standards of passionate vehicle owners.

Role Overview: The primary purpose of this role is to deliver exceptional customer service and be an integral part of the administration team in supporting  MotorActive administration functions.

Key Responsibilities:

• Check, reply, forward, and process email enquiries and orders attend to telephone enquiries
• Provide over-the-counter assistance when Technical Support staff are not available
• Debtor sales order entry and invoice processing
• Collaborate with warehouse staff to process orders daily
• Verify outgoing manifest against picking slips of the day
• Electronically file all documents (purchase orders, picking slips, etc.)
• Process EDI Orders via Data Manager (validation, acknowledgment, import to MYOB Advanced, etc.)
• Maintain Orders Master Spreadsheet
• Process 205L Drum orders for delivery via Northline or pump in by NSW sales staff
• Complete warehouse KPI report as required
• Maintain MYOB Advanced Debtors in support of Office Supervisor
• Perform other general office duties and support other administration staff as needed
• Ongoing development of existing Policies and Procedures
  

Required Skills and Qualifications:

• Customer service and Admin assistant experience
• Proficiency in Word, Excel, Outlook, MS Teams, and databases.
• Strong written, oral communication, and customer service experience.
• Familiarity with ERP and MYOB Advanced software.
• Quick learner with high accuracy in data entry and multitasking.
• Punctual, proactive, and highly organized.
• Able to work autonomously and collaboratively within a team.
• Detail-oriented, ethical, and open to learning and new ideas.