Assistant Director of Financial Aid

The Idaho College of Osteopathic Medicine (ICOM) is seeking a dedicated and experienced individual to join our team as the Assistant Director of Financial Aid. This position plays a crucial role in supporting the Director of Financial Aid in the administration and management of financial aid programs, ensuring compliance with federal, state, and institutional regulations. The Assistant Director will assist in developing strategies to enhance student access to financial resources, provide exceptional service to students and families, and contribute to the overall mission of ICOM.

Responsibilities

• Assist in the administration of federal, state, and institutional financial aid programs, ensuring compliance with all applicable regulations and policies.
• Provide leadership and support in the development and implementation of financial aid strategies to enhance student recruitment, retention, and success.
• Evaluates aid applications for prospective and returning students to determine aid eligibility using federal methodology, exercising professional judgment when necessary.
• Resolves and identifies C-flags on student applications and process students selected for verification audits of FAFSA applications.
• Assists with reconciliation of scheduled reports to ensure timely delivery of financial aid to students and compliance with Federal Title IV regulations.
• Conduct financial aid workshops and presentations for prospective and current students, families, and other stakeholders.
• Collaborate with the Director of Financial Aid to develop and maintain policies and procedures that ensure efficient and effective financial aid operations.
• Serve as a resource for students and families, providing guidance and support in navigating the financial aid process.
• Assist in the preparation of reports and analyses related to financial aid activities and outcomes.
• Stay current with changes in financial aid regulations and best practices and ensure that the financial aid office is in compliance with all requirements.
• Supervise and train financial aid staff, fostering a collaborative and supportive work environment.
• Participate in professional development opportunities to enhance knowledge and skills related to financial aid administration.
• Performs additional assigned responsibilities as needed.

ICOM is unable to sponsor employment visas at this time.

• Bachelor’s degree in finance, business administration, education, or a related field.
• Five years of experience in financial aid administration, preferably in a higher education setting.
• Strong knowledge of federal and state financial aid regulations and policies.
• Excellent interpersonal and communication skills, with the ability to effectively interact with diverse populations.
• Demonstrated ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in financial aid management systems and software.
• Strong analytical and problem-solving skills.
• Commitment to providing exceptional customer service and support to students and families.

Special Knowledge, Skills, & Abilities

• Comprehensive understanding of Federal Title IV regulations and Federal Title IV financial aid processing systems (COD, NSLDS, etc.).
• Comprehensive knowledge of Federal verification and Return to Title IV.
• Student-based counseling proficiency.
• A good eye for detail with strong organizational skills.
• Ability to interact with Department of Education systems, including but not limited to the Common Origination and Disbursement (COD) System and the National Student Loan Database System (NSLDS), FAA Access and EdConnect.
• Familiarity with the ScholarNet platform to certify and manage private student loans.
• Thrive in a fast-paced environment, where expectations for performance and productivity are high.
• Candidates must possess unquestioned personal and professional ethical standards.
• Ability to manage multiple projects with minimal supervision.
• Ability to work without direct supervision and partner with other departments in order to work cross-functionally.
• Ability to follow-through with policy and procedural implementations.
• Strong conceptual, logical, and problem-solving abilities.
• High professional standards with excellent written and verbal communication skills.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick, Holidays, Winter Break)
• Family Leave
• Short Term & Long Term Disability
• Tuition Reimbursement