Quality Assurance Analyst (IFS Portfolio Companies)

IGT 1 Outsourcing Lanka (Private) Limited, herein after referred to as ‘IGT 1 Lanka’, is a Port City registered offshore company owned by three of the largest private equity companies, and a sister company of the largest Sri Lanka technology company, IFS.
 
We are committed to reinventing company success via offshore growth, expansion, diversity, and an unwavering pursuit of quality. As a leading provider of technology and employee offshore services, we help organizations all over the world navigate the complexities of the modern business environment. Our goal is to provide our customers with an operation that maximize operations, spur growth, allows them to develop and deliver world-class SaaS platforms, and create long-term value.
 
At IGT1 Lanka we believe that our people are the key to our collective success. We have developed a workplace culture that promotes diversity, teamwork, and ongoing education. We are presently a team of 300+ employees with a plan to double this capacity in the next 12 months.
 
As such, we are always on the lookout for talented individuals who share our passion for innovation and excellence. Joining IGT1 Lanka means becoming part of a forward-thinking organization that is shaping the future of business within the vibrant new Port City. Together, we can drive change, push boundaries, and build a smarter, more connected world through our offshore operation.

Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.

Job Summary

The Quality Assurance Analyst will be responsible for the execution of test plans based on business requirements to ensure quality delivery of client implementations. This individual will work in a diverse and dynamic environment with a team of quality analysts, developers, business analysts, project managers, client service analysts, and end customers. The ideal candidate will have working knowledge of the Software Development Life Cycle, along with experience in Quality Assurance processes and methodologies. The candidate must be able to learn quickly, work in a fast-paced team driven environment, and have the ability to communicate well with cross functional teams. 

Job Responsibilities

• Perform testing in an efficient and timely manner
• Execute test cases as per the defined test plan
• Efficiently and accurately record issues discovered in testing and communicate them out to be resolved
• Meet aggressive deadlines for test completion
• Be able to handle workload from multiple, simultaneous test cycles
• Communicate consistently and effectively with business partners, technical teams, client services, project managers and management
• Work with Project Managers and Client Services Analysts on software implementations and issue resolutions
• Other duties as assigned Recommend best practices, answer questions regarding feasibility issues, and serve as a subject matter expert on mapping and templating to support Client Services, Professional Services, Sales, Business Development, and Marketing.
• Function as the "go-to" person for more complex and/or client-sensitive mapping/templating projects and issues.
• Identify opportunities to improve processes, automation, and tools within the Application Support team.

• Bachelor's degree in a relevant field.
• 1-3 years of relevant experience in a fast-paced environment is ideal.
• Proven ability to execute test cases in an efficient and timely manner.
• Demonstrated experience in working closely with technical and project management teams to develop and execute test plans.
• Ability to test Software-as-a-Service (SaaS) solutions.
• Strong working knowledge of system testing metrics and reporting.
• Experience with scripting and/or development is a plus.
• Ability to write and execute SQL scripts is a plus.
• Ability to perform automated testing is a plus.

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.