Commercial Operations Intern

iGenius is  seeking a Commercial Operations Intern who will have the opportunity to learn and support the optimization of our commercial processes. In this role, you will collaborate with different departments to gain hands-on experience in streamlining workflows, analyzing data, and ensuring operational efficiency. This is a fantastic opportunity to develop your skills in a dynamic and fast-paced environment while contributing to key projects within the organization.

As a Commercial Operations Intern, you will report directly to the Head of Go-to-Market and Customer Success.

Job Responsibilities 

• Support the design and improvement of commercial processes to align with company goals.
• Assist in monitoring the performance of workflows and identifying areas for improvement through data analysis.
• Collaborate with teams across Sales, Marketing, Finance, and Product to streamline operations and gain insights into cross-functional processes.
• Help prepare training materials and provide support to the commercial team on new tools or processes.
• Learn to manage and optimize tools like Customer Relationship Management (CRM) systems and analytics platforms.
• Ensure accurate documentation and reporting of operational activities and updates.
• Stay informed about relevant regulations and industry standards, and contribute to ensuring compliance in commercial operations.
• Assist in the preparation of presentations for the commercial team.

• Currently pursuing or who has recently completed a degree in Business Administration, Economics, Management, Marketing, Data Analytics, or a related field.
• Enthusiastic and proactive individuals with an interest in commercial operations and business processes.
• Basic knowledge of data analysis and a willingness to learn tools like Excel or BI platforms.
• A strong desire to collaborate with teams and contribute to operational efficiency.
• Organized and detail-oriented individuals with good communication skills.
• Availability for a structured learning experience with the potential to grow within the role.

Skills You’ll Develop and Apply:

• Understanding of how operational processes align with business goals.
• Exposure to sales processes, market dynamics, and customer relationship management strategies.
• Proficiency in collecting and analyzing data to monitor performance and track key metrics.
• Basic forecasting techniques and understanding of market trends.
• Hands-on experience with tools like Excel, dashboards, or BI platforms for reporting and analysis.
• Development of strong communication, organizational, and time management skills.

Perks

• Learning Friday. If our team members know more, so do we. That’s why we give everyone a training budget that they can spend on books, online courses or other training materials. 
• Smart Working. Trains can be a drag, you can save some commuting time by working from home. 
• Salary is based on experience, and topped up with other bonuses.

About iGenius

iGenius is an Italian AI company that develops language models and AI solutions tailored for highly regulated industries, including financial services and government. With a mission to democratize business knowledge, iGenius is one of the top AI unicorns in Europe today. iGenius’ flagship product, Crystal, is a Decision Intelligence tool that analyzes data in natural language, making it accessible for anyone within a business organization. From Allianz to Intesa San Paolo, Crystal has become the AI solution of choice for a number of Fortune 500 companies. This led Gartner to recognize iGenius as a “Cool Vendor” in the  AI Core Technologies category, as well as mention the company in its Market Guide for Conversational AI and include it in the 2024 Magic Quadrant for Analytics and BI platforms. In June 2024, iGenius released Italia, an open-source Foundational Large Language Model, developed in collaboration with Cineca, and trained entirely on high-quality native Italian sources. That same month, iGenius launched a new enterprise solution called Unicorn, to support companies in adopting AI safely and effectively, with AI solutions tailored to their needs.

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