Account Executive, SMB

Who we are:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.

Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform.

Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK. 

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer

Role Location: This position is a fully remote role and as such, candidates will be required to work from their personal offices. We are open to candidates located throughout the United Kingdom with full work rights.

About the Team
The Ignition Sales team is highly collaborative and supportive. We work without ego, welcoming coaching and feedback in the pursuit of getting better everyday. We share calls and stories of our experiences with prospects, especially when things don't go as planned, because we want to help more prospects understand the value of what we offer. 

Reporting to the Manager, Regional Sales based in Toronto, Canada, you will be responsible for demoing and showcasing the Ignition product. Sales is the first human touchpoint in our prospect’s journey with Ignition. It is important we deliver a personalised and valuable experience with Ignition, ultimately converting our prospects to customers and growing revenue for the company.  

The Account Executive is responsible for being the first point of contact for prospects generated through our marketing campaigns and lead sourcing strategy. Your mission is to convert prospects into customers by quickly assessing needs, tailoring messaging, and guiding buyers through the sales process. Each prospect will be at a different stage of the buying journey. Your job is to expertly qualify leads, identify gaps, and move opportunities forward based on the prospect's priorities. 

This is a high velocity sales role, selling to SMB’s, predominantly in the accounting industry.  However, you will have the opportunity to expand to other verticals as well. The average sales cycle is ~2 weeks.

What your day to day will look like:

• Facilitating demos of our software to potential customers and showcasing the value of our app

• Generating pipeline and hitting pipeline monthly targets (avg pipeline targets ~40 opportunities per month)

• Achieving monthly new customer and revenue targets (average monthly targets are ~20 new customers per month, average revenue targets are £4,000 per month)

• Developing relationships with customers, and understanding their individual needs

• Make a minimum of 150 calls per week; gain interest through outbound cold calling across net new logos

• Developing and analyzing data to determine how to better accommodate new customers

• Performing research on accounts to help increase interest

• Converting trials and leads to paying customers, through qualifying leads and nurturing them

• Ensuring a smooth hand over to our post sales team with relevant information to provide a smooth onboarding transition

• Providing up to date territory forecasts and insights

• Maintaining your sales activities in our CRM

• Staying informed of industry news and trends, and incorporating it into content strategy

• Participating in local events and webinars to help boost our presence within the EMEA region

• 2+ years experience in a high velocity sales role in SaaS/tech role selling to SMB market. Experience selling to accountants & bookkeepers highly desirable

• Driven to excel, consistently aiming for top leaderboard positions by exceeding quotas monthly.

• Take full ownership of the sales process with limited support, executing each step meticulously from prospecting to closing

• Proficiency with various systems such as: CRMs (we use Hubspot), Slack, Zoom, Gong & ChilliPiper

• Demonstrated success in meeting/exceeding sales goals;  bonus points if you are familiar with Accounting Technology

• Ability to comfortably talk to others

• Good time management and organisational skills

• Strong work ethic 

• Grit & resilience, maintaining a positive mindset when things don’t go to plan

• Ability to listen to feedback and a passion for continuous learning & improvement

• Willingness to travel within the EMEA region to attend conferences, trade shows, and other events

• Willingness to learn and understand the Ignition product and value proposition

Why join us:

Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer:

• Employee stock options from day one
• 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
• Additional paid day off to celebrate your birthday, along with volunteering leave
• Annual education allowance reimbursement to support your professional development
• Employee recognition program
• Quarterly wellness allowance to invest in your personal wellness
• Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
• Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
• Personal tax return assistance (since we're in the accounting business!)
• Paid parental leave

As we work towards pay transparency, your recruiter will share more about the specific salary range for your preferred location during the hiring process.

Please consider applying, even if you don’t tick all the boxes. Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

 Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected]