Client Relations Intern - Innovative Video Platform for Educational Institutions

Client Relations Intern - Innovative Video Platform for Educational Institutions

About the Company:

• Our client is an innovative platform designed for educational institutions to create and deliver personalised graduation videos instantly. High-quality, shareable clips allow graduates to celebrate their achievements, enhancing the graduation experience while increasing the institution’s brand visibility across social media.
• As a fast-growing startup founded in 2024, our client operates at the intersection of technology and education, offering a dynamic environment where creativity, problem-solving, and innovation thrive.
• Their mission extends beyond memorable moments, they’re committed to driving positive change by donating a portion of their profits to support university education in developing countries.

About the Role: 

This internship offers a unique opportunity to gain hands-on experience in client relations and sales support within a rapidly expanding international environment. As a Client Relations Intern, you will play a key role in supporting B2B partnerships with universities and institutions across Australia. This role provides valuable exposure to professional client interactions in a dynamic, fast-paced startup setting.

Key Responsibilities 

• Sales Support & Follow-Ups: Identify new opportunities and assist in managing client outreach, scheduling demos, and following up with universities to maintain engagement.
• CRM Management: Keep track of client communications, follow-ups, and clean data using HubSpot to ensure accuracy and efficiency.
• Professional Communication: Respond to client queries and present the business’ offerings clearly and persuasively, primarily through email with occasional phone follow-ups
• Appointment Coordination: Schedule and organise meetings between clients and internal stakeholders, ensuring seamless communication and preparation.
• Organisational Excellence: Maintain records and track client interactions accurately.
• Collaboration & Strategy: Work closely with the founders to support sales efforts, provide reminders for meetings, and assist in improving client engagement processes.

About You:

• Currently studying or have recently graduated from a Business related field.
• Highly detail-orientated and proactive.
• Excellent communication and teamwork skills. 
• Highly flexible and able to multitask in a fast-paced environment.
• Adaptable to a dynamic startup environment.
• Prior experience in CRM tools, lead gen tools and social media platforms is nice to have.

More Info: 

• Location: Sydney
• Duration: 6 months internship (with possibility of converting to a permanent position after internship completion) 
• Type: Open to both full-time and part-time interns, with part-time options of half days most weekday
• Work Arrangement: Primarily remote
• Start Date: ASAP
• Allowance: Monthly allowance will be provided to support some expenses during internship