Senior IT Support Engineer (System Admin)/ 1

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

• Plan, design, install, and continuously improve the Windows Server landscape based on the latest Windows Server versions.

• Administer and maintain highly available systems, ensuring stability and performance.

• Perform performance, capacity, and availability management for Windows servers to optimize system efficiency.

• Ensure smooth IT operations by handling incident management and troubleshooting through a ticketing system (2nd and 3rd level support).

• Develop, adapt, and manage automation processes for system configuration using PowerShell scripting.

• Manage and secure Windows Firewall rules and server-level network configurations to ensure robust security and compliance.

• Administer and optimize IIS web servers for high performance and availability.

• Support and enhance the Citrix VDI infrastructure and manage Citrix Netscaler load balancer for secure and scalable remote access solutions.

• Contribute to IT security initiatives, implementing server hardening measures and ensuring the protection of critical systems and services.

• Collaborate with cross-functional teams to continuously improve system reliability, security, and automation.

• Minimum MID-level experience in IT support or system administration.

• Strong expertise in Windows Server environments, including installation, configuration, and maintenance.

• Hands-on experience with Active Directory, GPOs, DNS, DHCP, and Windows Failover Clustering.

• Proficiency in PowerShell scripting for automating administrative tasks.

• Experience with Hyper-V management and optimization for virtualized environments.

• Knowledge of storage solutions, such as Dell EMC or comparable technologies.

• Sound expertise in managing and configuring Windows Firewall to ensure security and compliance.

• Practical experience with Microsoft IIS web servers, including deployment, configuration, and securing web applications.

• Administration of Citrix VDI environments and Citrix Netscaler for load balancing and application delivery.

• Work is conducted in a hybrid system: 3 days a week from one of our office - Warsaw, Poznan or Lublin.
• English and Polish- B2 level