Siebel Application Support Specialist

Our Mission Statement

Digital and human resources at the center of the sustainable development of our society.

In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Preset in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

For more information, visit: www.inetum.com.

• Provide L2/L3 support for a Siebel Application in Banking Industry
• Troubleshoot and resolve issues related to Siebel Workflows, Business Components, Integration Objects, EAI and eScipt
• Very closely with business users’ representatives, developers and infrastructure team to diagnose and resolve incidents
• Perform root cause analysis (RCA) and implement long-term fixes for recurring issues
• Participating in on-call support and weekend maintenance activities as required

#LI-Hybrid

• Strong knowledge of Siebel on DEV/Configuration area
• Understanding of Oracle/DB2/SQL databases, Siebel Data Model
• Knowledge of the Siebel Product Configurator
• Knowledge of Siebel Open UI
• Experience in troubleshooting Siebel EAI (Web Services, MQ, REST)
• Good level of English
• A responsible attitude and ambition in achieving your mission
• A good combination of rigor, creativity and communication skills
• Enthusiasm, self-confidence, innovative problem-solving skills

Benefits:

          🌍 Full access to foreign language learning platform

          💻 Personalized access to tech learning platforms

          📈 Tailored workshops and trainings to sustain your growth

          🩺 Medical subscription

          🍎 Meal tickets

          🌄 Monthly budget to allocate on flexible benefit platform

          🏋 Access to 7 Card services

          🧘 Wellbeing activities and gatherings