O2C(Accounts Receivable) Specialist - Billing

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

The Role

We are seeking an O2C Specialist to join our dynamic APAC Financial Shared Service Center team. As a key member of the business partner group, you will manage the full-cycle accounts receivable process, overseeing activities from order placement and contract management to cash collection, all while ensuring alignment with our global standards.

Key Responsibilities

• Review client contracts and applications
• Execute the billing procedures and processes, such as complete and maintain online billing submissions and accounts, vendor form requests and insurance certification
• Monitor and reconcile deferred revenue accounts and perform month end close process
• Maintain quality control of order entry and ensure revenue recognition is following group policy
• Facilitate and assist in resolving requests presented from the front office colleagues, clients, management and sales colleagues such as client invoicing issues in a timely manner
• Internal/External audit support
• Perform other duties as required based on business needs

• Qualifications in a business or finance-related discipline
• Minimum 1-year of billing or accounts receivable related work experience and have good knowledge and working understand of all billings processes within your area
• Proficient in Excel, Word and Outlook are essential. Knowledge of SAP system is an advantage
• Fluent in both spoken and written English.  Fluency in any other Asian languages would be an advantage, such as Korean or Japanese
• Excellent customer service and interpersonal skills, can build good relationships with a wide range of stakeholders, internal departments and key contacts, can work as part of a team and collaborate across teams
• Good time management skills, can remain approachable under pressure and handle a variety of related tasks flexibly
• Can act with integrity, tact, diplomacy and solve problems proactively

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.