Project Manager, Creative Services

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

FAN EXPO HQ is the largest pop-culture event producer in world. Our mission is to deliver the ultimate fan experience through our growing portfolio of events, which includes MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Canada, Calgary Comics & Entertainment Expo, FAN EXPO Vancouver, FAN EXPO Chicago, FAN EXPO New Orleans, FAN EXPO Philadelphia, FAN EXPO Cleveland, FAN EXPO Portland, and more.

FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Ready to embark on a new and exciting adventure? Read on.

As a core member of the FAN EXPO Marketing team, you will support a team of creative professional making sure copywriting, creative, operational, and web projects are moving along. You must be a strong team player, incredibly organized, proactive, and take initiative. Our creative team supports with all marketing materials to promote our shows, event collateral, eCommerce shop, sponsorship materials, content community initiatives, and more.

Key Responsibilities:

• Work with the Creative & Brand Manager to inspire and motivate and a team of graphic designers, copywriters, content creators, and digital marketers to deliver the highest quality creative according to brand standards
• Review and organize every brief in Wrike to ensure all necessary information is included before assigning to the appropriate person(s), as well as prepping, editing, proofing projects to excellent standard
• Work closely with the Creative & Brand Manager and VP of Marketing to monitor departmental volumes, and propose solutions to potential roadblocks, troubleshooting where necessary
• Manage and optimize processes for daily, weekly, monthly projects in Wrike
• Understanding of how projects flow, how to communicate needs to team members, and quickly get clarification and answers where needed to move projects alongs
• Enforce adherence of briefing process and creative standards and guidelines, as well as ensuring team members are meeting their respective deadlines
• Collaborate with internal stakeholders on creative needs and deadlines
• Partner with the entire marketing team and other departments to ensure cross-functional collaboration
• Identify additional needs of requests to provide creative team with ample time to complete projects for our various departments
• Offer innovative solutions to process and creative needs and participate in brainstorming sessions with stakeholders and creative team
• Consistently evaluate the needs of the department and provide proposals to maximize efficiency while ensuring quality
• Own, manage, and train new staff on the team’s project system, Wrike
• Lead announcement meetings by keeping integrated calendars up-to-date and communicate changes to the wider team
• Responsible for trafficking creative, where necessary, and keeping all folders up-to-date with the latest logos and brand guidelines
• Assist with graphic design changes where needed
• Other duties to support the team, as assigned

The ideal candidate will have:

• Project Management experience, particularly in Wrike, or a passion to learn project management
• Exceptional organizational and communication skills
• Works well with a big team and is always willing to collaborate and assist wherever needed
• Basic understanding of Adobe Creative Cloud, particularly using Illustrator and Photoshop

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Comprehensive time of package: 10 vacation days, 8 paid emergency days, 1 paid day to celebrate your birthday and up to 4 paid volunteering days
• Work from almost anywhere for up to 4 weeks per calendar year
• Competitive benefits, including Share Match program
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here

See how Informa handles your personal data when you apply for a job here.