Claims Administrator

We are looking for someone to be a key contributor to the success of our Legal team.  If you’re an independent thinker who isn’t afraid to ask questions, and if you’re organized in a way that never overlooks the details, please keep reading.

Ingram Barge Company has an opening for a Claims Administrator based out of our Nashville, TN offices.  In this hybrid role, you will be supporting and collaborating with staff in the administration of claims matters, including management of correspondence, clerical, administrative, and legal tasks. A successful claims administrator will be proactively organized, and process oriented.

What you will be doing:

Claims administrative duties

• Advising internal and external stakeholders on processes necessary for prompt claim payments
• Answering phones and providing directions to internal and external stakeholders regarding claim status and documenting files to record the same.
• Securing updated W9’s for A/P processing of claims.
• Managing all mail for the Claims department to include preparation of invoices for medical bill review and A/P.
• Managing digital invoices and upload to OnBase system for A/P processing.
• Sending vendor authorizations to Accounts Payable to set up vendors for payment.
• Preparing and distributing introductory and long-term disability letters for Jones Act employees.
• Extended absence compensation and interruption of Voyage compensation data entry.
• Collaborating with Barge Maintenance & Repair staff to secure appropriate invoices for processing.
• Preparing and distributing maintenance spreadsheets for Adjuster review, approval, and A/P processing.
• Ordering supplies for department as appropriate
• Securing and paying final invoices on inactive files and close claim
• Special projects as assigned

Claims software administration duties: 

• Approving payments and exports to Accounts Payable
• Entering record payments, managing exceptions report
• Assisting with troubleshooting of systems
• Facilitating any updates.

Knowledge, Skills, and Abilities:

• 0-1 years of experience
• Hybrid work schedule
• High school diploma/GED required
• Previous Claims experience is a plus!
• Previous administrative experience required
• Proficiency with MS Office (Word, Excel, Outlook, PDF)
• Excellent organization and communication skills

All your information will be kept confidential according to EEO guidelines.

• A competitive compensation package
• Comprehensive benefits including Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• Generous paid time off benefits
• 401K match upon first day of hire
• Life and AD&D, Employee Assistant programs, Group Legal, & more
• Associate growth and development encouraged through internal training and tuition reimbursement program
• Casual Dress Code
• Hybrid work schedule  

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [email protected]

Ingram Marine Group and its affiliates (“Company”) is an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. 

EEO/AA Employer/Vet/Disabled

We participate in EVerify

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf