Full Time Medical Administrative Assistant

Full-time Medical Administrative Assistant

• Pay range: $16-17 hour DOE
• Full-time, W2 position
• Monday - Thursday
• No weekends
• Work location: in-person, Chittenango NY 13037
• Company website: www.imofcny.com

Mission/Purpose: 

This is a unique position in that the Medical Administrative Assistant will be working directly with an impactful team of integrative health and wellness advocates in an integrative medicine practice in Central New York, providing client-facing support at the front desk, completing various administrative duties related to the practice, and join a collaborative team that operates on truth and integrity. Needs to be willing to  learn and run a holistic healing modality that involves bioenergetics and energy imprinted water as a part of their role at IMOFCNY.

Our Company Core Values

• Truth and integrity
• Health Participant Focused
• Strong work ethic
• Shared owner mentality
• Use of intuition
• Value of multiple healing modalities

Accountabilities: 

• Encode incoming lab reports and regularly update patient charts.
• Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not.
• Execute on tasks from either of our health practitioners.
• Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day.
• Check and reply to emails and correspondence within 24 hours during normal business hours.
• Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion.
• Check people in and out of the office, take payment, and schedule follow-up appointments.
• Fax documents as needed
• Take orders from patients for supplements and package supplements for shipment to the patient.
• Before ending a work day, decide on 2 tasks you will execute on the following business day.
• Maintain cleanliness of the office floors, desks, and waiting area
• Learn and help provide the services of a holistic healing modality involving bioenergetics.

Physical setting:

• Integrative Medicine practice located in Chittenango, NY

Weekly schedule:

• Business hours are Monday through Thursday, 8am-4pm on most days

What technical knowledge do you have to perform in your role? 

Required 

• Google Suite (Drive, Docs, Sheets, Slides)
• Microsoft Office (Office 365, Outlook, OneDrive)

Preferred

• Zoom
• Cerbo (EMR)

Qualifications (Must haves): 

• At least 1 year in customer service or similar client-facing role
• Proficient in using modern technologies (laptops/computers, some tech software)
• Loves task and project organization and systems
• Consider follow-through a personal strength
• Is a self-starter and can complete tasks with minimal supervision
• Interest in Integrative Healing modalities and a willingness to learn more

Qualifications (Nice to haves): 

• Experience using Cerbo (EMR)

• Employee discounts on supplements and practitioner visits
• Medical, Dental and Vision Insurance
• Flexible schedule
• Free parking
• No weekend or night shift