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Educational Services Facilitator

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This Position is Contingent on Contract Award. 

International SOS is looking for qualified individuals to be Educational Services Facilitators for The Navy Fleet and Family Support Program (FFSP.) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. 

Key Responsibilities:

  • Coordinate, publicize and provide a wide variety of deployment and mobilization support services. 
  • Provide pre-deployment, mid-deployment, return and reunion, and post-deployment briefs/workshops for commands, sailors and their families. 
  • Provide information to school staff, teachers, and guidance counselors to ensure they understand 
  • the unique needs of military children. 
  • Provide training, briefs/workshops to Command Family Readiness Groups. 
  • Provide Pre- and Post-Deployment SAPR training using Navy standardized curricula, when not provided by SAPR personnel. 
  • Provide standardized Individual Augmentee (IA) family case management IAW CNIC Individual Deployment Support Desk Guide (will provide as necessary). 
  • Serve families and provide support where needed, while being responsive to the overall needs and tempo of the FFSP. 
  • Coordinate and offer the standardized Ombudsmen Basic Training (OBT) course locally by certified OBT trainers to meet training need. 
  • Coordinate and offer the standardized Ombudsmen Basic Training (OBT) and advanced Ombudsman Training courses locally by certified OBT trainers to meet training need. 
  • Provide inbound and outbound relocation programs through briefs/workshops and individual assistance for eligible military and family members. 
  • Provide life skills education for sailor and families in seven core content areas including: stress management, anger management, suicide prevention, relationships, new spouse orientation, communication skills and parenting. Other life skills workshops may be required due to changing situations such as during war or crisis response. 
  • Coordinate, publicize, facilitate, and host TAP workshops (e.g., 5-day Transition GPS workshop, Career Tracks, and Capstone Event) in coordination with partner agencies to include, but not limited to, the Department of Labor, Department of Veterans Affairs, and Small Business Administration. 
  • Coordinate, publicize and provide a wide variety of family employment readiness workshops (e.g., effective job search and interviewing, resume writing), with outreach into the community. 
  • Establish and maintain cooperative relationships with local MTF, School Liaison Officer, and school district to ensure deliver of integrated EFMP services.

Qualifications

Required Skills and Knowledge: 

  • Educational qualifications include a bachelor’s degree in adult education or a social science or related behavioral science field, a combination of college education and equivalent experience to a bachelor’s degree, or four years equivalent experience. Education Services Facilitators demonstrate two years’ experience in training development and review, public speaking, and group presentation and facilitation skills. Ability to interpret program evaluation, needs assessment feedback, and other data to implement results in educational program delivery and market planning. Skilled in the use of program presentation technology and the ability to train others in presentation skill building. These are non-clinical personnel who provide classroom training, workshops and seminars. Education Services Facilitators may be generalists or may specialize in providing one or more of the group programs and educational service identified. 
  • Must have the ability to prepare and conduct management briefings to communicate recommendations to supervisory authority. 
  • Individual should be detail-oriented, self-motivated and able to work autonomously. 

Required Work Experience: 

  • Demonstrated experience providing educational services is required.  
  • Educational Services Facilitators shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.  
  • Strong oral and written communication, assessment, data management, and advocacy skills are required.  
  • Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.  
  • Knowledge of the FFSMIS system is desired but not required. 
  • Working knowledge of Microsoft Word, Excel, Access and PowerPoint. 

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

 Compensation|  Min: $25hr        Max: $37hr 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS complies with all federal, state, and local minimum wage laws 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Average salary estimate

$64500 / YEARLY (est.)
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$52000K
$77000K

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What You Should Know About Educational Services Facilitator, International SOS Government Medical Services

If you're passionate about supporting military families and have a knack for education, consider joining International SOS as an Educational Services Facilitator in Colts Neck, NJ! In this role, you'll be at the forefront of delivering essential services to families associated with active duty members of the Navy, Marine Corps, Army, and Air Force, among others. You’ll coordinate and facilitate a variety of workshops and training sessions, ensuring that both military personnel and their families have access to the resources they need before, during, and after deployment. Your expertise will shine as you provide pre-deployment briefs, mid-deployment support, and transition workshops in collaboration with key organizations like the Department of Labor and the Department of Veterans Affairs. You’ll also take on the unique challenge of catering to the needs of military children by liaising with educational staff and delivering life skills education focusing on important topics such as stress management and communication skills. As an Educational Services Facilitator, you'll not only offer vital training but also foster a supportive community for families navigating the military lifestyle. Your role will directly impact their wellbeing, making this a rewarding career choice with a meaningful purpose! If you're ready to make a difference in the lives of military families while working with an esteemed organization known for its commitment to service excellence, then we want to hear from you!

Frequently Asked Questions (FAQs) for Educational Services Facilitator Role at International SOS Government Medical Services
What are the main responsibilities of an Educational Services Facilitator at International SOS?

As an Educational Services Facilitator at International SOS, your primary responsibilities include coordinating and providing deployment and mobilization support services, conducting pre- and post-deployment training for military families, and delivering specialized workshops tailored to the unique needs of military lifestyle. You’ll serve as a bridge between schools and families to ensure adequate support and resources are provided throughout various deployment phases.

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What qualifications are required for the Educational Services Facilitator position at International SOS?

To qualify for the Educational Services Facilitator position at International SOS, candidates should possess a bachelor's degree in adult education or a related behavioral science field, along with two years of experience in training development and public speaking. Strong communication skills and an understanding of military family programs are essential to successfully support the diverse needs of military families.

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How does an Educational Services Facilitator support military children at International SOS?

An Educational Services Facilitator at International SOS is pivotal in supporting military children by collaborating with school staff to ensure that they are aware of the unique challenges faced by these children. This includes providing information and resources, as well as conducting tailored workshops that focus on vital life skills relevant to military children's experiences.

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What type of training do Educational Services Facilitators provide at International SOS?

Educational Services Facilitators at International SOS provide a range of training, including deployment briefs, life skills workshops covering topics like stress management and suicide prevention, and employment readiness workshops. They also conduct Ombudsmen Basic Training to ensure effective support and advocacy for military families throughout their transitions.

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What is the pay range for the Educational Services Facilitator role at International SOS?

The pay range for the Educational Services Facilitator position at International SOS varies from $25 to $37 per hour, depending on experience and qualifications. In addition to a competitive salary, the position also includes a comprehensive benefits package, which encompasses medical, dental, vision, and 401(k) plans.

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Common Interview Questions for Educational Services Facilitator
Can you describe your experience with training development as an Educational Services Facilitator?

When addressing this question, focus on specific examples of training programs you've developed or facilitated. Discuss how you assessed the needs of participants and tailored content to meet those needs, and share any successful outcomes from these initiatives.

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How would you handle a situation where a military family is struggling with deployment-related challenges?

In this case, explain your approach to providing empathetic support. Highlight your skills in assessing their needs, connecting them with appropriate resources, and facilitating workshops that emphasize coping strategies and community support.

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What methods do you use to engage participants during workshops?

Share strategies you employ to keep participants engaged, such as interactive activities, group discussions, and the incorporation of multimedia resources. Discuss how these methods foster a collaborative learning environment, especially for military families.

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How do you ensure that your training materials are relevant to the unique needs of military families?

Discuss your process for researching and staying updated on the challenges faced by military families. Highlight how you're proactive in seeking feedback and input from participants to continually refine your training materials and offerings.

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What experience do you have working with diverse populations, particularly military families?

Provide examples of your experience working with a wide range of individuals, emphasizing your sensitivity and adaptability to different cultural backgrounds. Discuss how this experience informs your approach to serving military families effectively.

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Can you explain how you would conduct a needs assessment for your program?

Discuss the steps you would take to conduct a needs assessment, including gathering qualitative and quantitative data, engaging with families, and analyzing feedback to design responsive programs that serve their needs.

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What specialized training do you have that prepares you for this role?

Detail any specialized training or certifications you hold that are relevant to educational facilitation or military family support. This might include specific instructional design methodologies, trauma-informed care, or conflict resolution training.

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How do you plan and coordinate community outreach programs?

Describe your organizational approach to planning outreach programs. Discuss partnerships with local agencies and community organizations, as well as strategies for promoting these programs to ensure maximum participation from military families.

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What role do you see educational services playing in the support of military families?

Explain the critical impact of educational services on military families, focusing on empowering them with skills and knowledge to navigate deployments and transitions. Use examples to illustrate the positive outcomes of effective educational programs.

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How would you handle a disagreement within a team setting when planning a workshop?

Talk about your approach to conflict resolution, emphasizing the importance of active listening and collaboration. Discuss how fostering open communication helps to manage differing opinions while ensuring the best outcomes for participants.

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Founded in 1985, International SOS Group of Companies delivers customized health, security risk management and well-being solutions. The International SOS Group of Companies is headquartered in Central, Singapore.

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Full-time, on-site
DATE POSTED
January 28, 2025

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