Family Readiness Program Analyst

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

This Position is Contingent on Contract Award. 

International SOS is looking for qualified individuals to provide program analysis to The Navy Fleet and Family Support Program (FFSP) leadership at CNIC Headquarters. The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.

Key Responsibilities:

• Responsible for researching directives affecting programs, analyzing data gathered, preparing reports and briefings of recommendations, and developing standardized curriculum and program implementation guidance for the delivery of Family Readiness Programs throughout the Fleet and Family Support Program (FFSP). Continually research and analyze new or best management practices for application to programs or operations, providing timely information on current status and trends. Identify best practices for program delivery, develops curriculum and program implementation guidance to maintain program as current and relevant. 
• Plan, coordinate, organize, develop new curriculum and program implementation guidance for Family Readiness Programs that are designed to enhance the effective use of total resources in the operation of FFSP activities.  
• Assess effectiveness of FFSP Family Readiness program execution. Identify procedural problems in program operations, using quantitative or qualitative methods. Recommend adjustment to programs or changes to policy and procedures to increase efficiency and effectiveness of FFSP Family Readiness Programs to the Family Readiness Program Manager.  
• Participate in the development, implementation, maintenance, and evaluation of Family Readiness Programs. Develop and disseminate information on new initiatives and follows through to ensure that recommendations are accepted and used wherever feasible. Coordinate with CNIC Headquarters Program Managers on development of marketing plans and campaigns.  
• Represent CNIC Family Readiness Program Manager on certification teams, working groups, or assist visits as required.  
• Analyze issues, identify best course of action, and determine potential impact on subordinate organizations and recommend corrective action if necessary.  
• Perform a wide range of program analysis activities on Cross-Functional Team working groups to identify and rectify systemic/programmatic issues.  
• Manage, administer or support CNIC databases such as the Ombudsmen Registry, as needed or assigned. Ensure regional and site Emergency Case Management/Individual Deployment Support staff maintain liaison with installation and community support organizations. 

Required Skills and Knowledge: 

• Educational requirements include a master’s degree in adult education, social science or related field, a combination of graduate education and experience equivalent to a master’s degree, OR six years equivalent experience in adult education, social science or related field. 
• Knowledge of relevant federal and state laws and regulations; pertinent laws, regulations, and relevant policies related to FFSP Family Readiness programs, operations and service delivery. 
• Knowledge of qualitative and quantitative techniques for measuring effectiveness, efficiency, and productivity of assigned programs. 
• Skill in applying analytical and evaluative methods and techniques in developing new procedures and approaches to identify and resolve significant issues and problems. 
• Must have the ability to prepare and conduct management briefings to communicate recommendations to supervisory authority. 
• Working knowledge of Microsoft Word, Excel, Access and PowerPoint. 
• Individual should be detail-oriented, self-motivated and able to work autonomously. 

Required Work Experience: 

• Demonstrated experience providing program analyst services is required.  
• Family Readiness Program Analysts shall possess a broad range of specialized work experience including working with data systems as well as a basic understanding of FFSP family programs and military or civilian social service agencies programs.  
• Strong oral and written communication, assessment, data management, and advocacy skills are required.  
• Knowledge of the FFSMIS system is desired but not required. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Compensation|  Min: $32hr        Max: $42hr 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS complies with all federal, state, and local minimum wage laws 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.