Work and Family Life Consultant

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

This project is in the proposal stage, we’re awaiting to be awarded the contract.

International SOS is looking for qualified individuals to be Work and Family Life (WFL) Consultant for The Navy Fleet and Family Support Program (FFSP) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. 

Key Responsibilities:

• Provide educational and support programs and services that directly support deployment and mission readiness by preparing service and family members to anticipate, understand and cope with the demands associated with the Navy lifestyle and operating tempo.  
• Collaborate with individual command’s leadership in planning a mix of programs tailored to the needs of their command and which target different audiences to include single, married, parents and children, wartime and peacetime.  
• Collaborate with other FFSP personnel as the team works to provide FFSP support to individuals, families, commands and others entitled to FFSP services to include deployment and mobilization support, individual deployment support, reginal/site individual deployment support, repatriation, ombudsman training and support, relocation assistance, life skills education, transition assistance, family employment readiness, emergency preparedness and response and emergency case management support as outlined in FFSP directives. 
• Provide education and consultative services that support the mobile military lifestyle by facilitating career decision-making, personal financial management, job seeking, and adjustments of service and family members to life in the military and successful transitions from the military to civilian life. 
• Provide pre-deployment, mid-deployment, return and reunion, and post-deployment briefs/workshops for commands, sailors and their families being sensitive to command type (i.e., special warfare, air, submarine, surface, etc.). Provide SAPR training when not provided by SAPR personnel. 
• Provide deployment services and information to mobilized reservists and family members, individual augmentees and family members, and Command Family Readiness Groups. 
• Provide aggressive command outreach and liaison to ashore and afloat commands. 
• Ensure that deployment support group programs, one-on-one assistance and Information and Referral services are entered and counted in FFSMIS. 
• Coordinate with agencies and other service support offices when needed to include installation medical and recreational facilities, community service agencies and private organizations. 
• Perform administrative functions associated with the training, education and outreach program plans. Collect, and maintain training, education and outreach materials, including listings of services and resources, information on the command outreach concept and plan, reports, and surveys. 
• Ensure WFL information is incorporated as appropriate in FFSP education and awareness campaigns. 
• Ensure staff delivering WFL are accounting for all services delivered in the scheduling module in FFSMIS. 

Required Skills and Knowledge:

• Educational qualifications include a bachelor’s degree in a social science or related behavioral science field, a combination of social science education and equivalent experience to a bachelor’s degree, or four years equivalent experience. WFL Consultants must demonstrate skills in making presentations and facilitating training for groups. WFL Consultants must possess professional knowledge of social services and/or education delivery systems. WFL Consultants are non-clinical personnel who may provide one-on-one consultation, information and referral, classroom training, workshops, and seminars.  

Required Work Experience:

• Demonstrated experience providing advocacy or case management services is required.  
• Demonstrated experience collaborating with many internal and outside resources.  
• Demonstrated ability to provide education and consultative services such as career decision-making, personal financial management, job seeking, and adjustments of service and family members to life in the military and successful transitions from the military to civilian life. 
• WFL Consultants shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.  
• Strong oral and written communication, assessment, and advocacy skills are required.  
• Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.  
• Agree to operate within established guidelines of the Navy FFSP Program.  
• Knowledge of the FFSMIS system is desired but not required. 
• Working knowledge of Microsoft Word, Excel, Access and PowerPoint. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Compensation|  Min: $21hr        Max: $31hr 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS complies with all federal, state, and local minimum wage laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.