Intake Operator I

About this Role:
iRhythm is currently seeking an experienced Intake Operator I in our Deerfield, IL /Cypress CA locations. Our Intake environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:
• Follow HIPAA, ISO 13485, Joint Commission, and OSHA standards
• Follow all Work Instructions, SOP’s, and safety requirements
• Comply with IRhythm’s policy, procedures, and quality standards, and safety and environmental regulations
• Maintain the cleanliness of the Patch Intake room and work surfaces within
• Perform good recycling practices
• Receive and process the Patch device (includes de-kitting and verification of patient information)
• Upload data from the Patch device to iRhythm’s proprietary software tools
• Ability to meet deadlines/goals/objectives
• Identify and communicate any safety, quality, and process issues or concerns as applicable
• Understand and comply with Good Documentation Practices (GDP)
• Participate in lean activities and 5S improvement
• Support problem-solving small group activities

About You:

Soft Skills:
• Team Work - work together to achieve great quality result for our patients and customer
• Dependability and reliability - strive to attain result on time; convey a sense of urgency and drive issues to closure
• Accountability - recognize the issue, taking ownership, proactively seeking solution, and stay committed to overcome challenges
• Communication - successfully provide feedback and collaborate across functional team
• Culture - Embrace company core values and competencies

Experience:
• High school education or equivalent preferred
• Minimum three months related experience - in a medical device, manufacturing, or regulatory environment, preferred
• Computer proficiency required
• Data entry experience preferred
• Ability to work in a team environment, supporting the objectives and goals of the organization
• Good time management skills
• Flexibility in work assignments

Physical Demand:
• Sitting, standing, or walking for prolonged periods of time
• Lifting and/or moving up to 30 pounds
• High level of repetitive motion at moderate to fast pace of upper torso, hands, arms, and wrists

What your schedule will look like:
• Monday through Saturday, with rotational weekends 

o 6-day work weeks are based on business demand and is likely
• Ability and willingness to come in prior to shift or stay over after shift up to 4 hours, if needed
• Ability and willingness to work any shift, including days, nights, weekends, holidays and overtime
• Business operation is 24 hours per day, 7 days per week

FLSA - Non Exempt

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