Lead Technical Engineer - Commercial

IV.AI is looking for a Technical Lead for its Commercial team to help support their growing list of enterprise clients with their on-going technical and data science needs. The role will be reporting directly to the CTO and will collaborate closely with the Commercial Operations team to help clients achieve their technical and data science goals. The role is a mix of Software Engineering, Data Science, Machine Learning and client management. We're a distributed team that works collaboratively across the globe.

Timezone: PST

Salary range: $150,000 to $200,000

Responsibilities

• Work directly with CEO and Commercial Operations to identify complexity and resource requirements for client needs
• Crafting and strategizing technical approaches based on proven structures for existing and prospective clients
• Understand the needs and work directly and/or manage other full-stack engineers, AI engineers, and data scientists on client-focused builds to achieve strategic objectives
• Grow strong customer relationships, especially with key customer stakeholders and partners
• Write clean and concise code that can easily be collaborated on by other team members
• Assist customers’ technical requests and take care of any technical issues
• Always strive to provide exceptional customer experience
• Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
• Communicate the progress to both internal and external stakeholders
• Collaborate with our team to achieve sustainable growth

Great engineers come from different backgrounds: some are educated and some are self-taught. We’re a team of engineers that embodies this: so we’re not necessarily looking for a CS Masters or a Ph.D.… what we are looking for is someone who cares about shipping to clients, is creative in their outlook to solving problems, and also considers the details. If you have the following experience, then we’d love to hear from you:

• 5+ years experience in Software Engineering/Data Science/Machine Learning

Preferred Experience

• A proven track record of writing software in Python
• Some experience with scikit-learn, Tensorflow, Pytorch, etc
• Some experience with Typescript and a reasonable understanding web applications
• Some experience with data integration, pipeline auditing, and recommendation engines
• Experience in managing multiple stakeholders and context switching to different partner requirements
• A listener who is customer-oriented and attentive to their needs
• Critical thinker and problem-solving skills and a team player
• Good time-management skills
• Great interpersonal and communication skills

Bonus Experience

• Data modeling experience
• Examples of shipping production-level code
• Go/Scala/TypeScript experience

We are…

IV.AI is the world's leading language processing AI platform. We have grown fast, but aim to retain our scrappy nature that enabled us to build big AI models that outperform the industry standards. There are many companies right now that talk about the potential impact of AI while we hustle hard and have actually proven the benefits repeatedly.

Helpful

We help people become smarter by using AI or data generated by AI models - the increased human intelligence is driven via a polished AI product that makes sense of noisy social media data, documents, web data, podcasts, internal or external communications. IV.AI takes problems that were previously too complex to manage because of the scope of the research and tracking needed to solve them and makes them easy to solve via high-quality data, easy to use tools and experienced, helpful teams.

Inclusive

Our inclusive culture values people regardless of their background, education or upbringing. In order to train machines to act appropriately, we need builders and contributors who are representative of the entire population. AI is only as good as the teams working on it and the training they receive. AI is incredibly powerful and human bias in the training process can be equally harmful to the world if the technology is not being managed by teams of people who are diverse and considerate.

Hardworking

IV.AI loves building technology which has resulted in a scalable AI platform with 100s of solutions for Fortune 500 companies including Sony, Walmart, Toyota, Netflix, Time Warner, Fox, Capital One, Estée Lauder, to name a few.

Professional

Being professional and respectful of clients and coworkers is of the utmost importance. We work with blue-chip clients and with very sensitive data that requires care and diligence via our focussed security systems and protocols.

Collaborative

Our employees are constantly problem-solving and assessing their own output to maximise delivery. It’s important that our team is always looking for the best way of addressing problems so we can manage customer expectations.