Retail Showroom Manager

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 7 successful locations launched nationwide in under 3-years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

Jacuzzi is seeking a dynamic and experienced Retail Showroom Manager to oversee the operation of our flagship Jacuzzi Group Outlet in Chino, CA. This role offers a unique opportunity to launch and lead a high-profile location with the potential to evolve into a multi-store leadership position as we expand our retail presence across the Inland Empire region.

The ideal candidate will showcase outstanding operational insight, effective leadership skills, and a dedication to enhancing customer satisfaction and fostering business growth.

Responsibilities

• Oversee all elements of the Chino showroom to guarantee seamless daily operations.
• Implement strategies to meet sales and profitability objectives, all while upholding exceptional customer service standards.
• Oversee inventory levels to guarantee product accessibility and effective stock management.
• Recruit, train, and mentor a team of sales associates and support staff.
• Resolve customer concerns efficiently, upholding the brand's reputation for excellence.
• Manage store budgets, including payroll, operational expenses, and marketing activities.
• Track and report on key performance indicators (KPIs) such as sales, conversion rates, and customer satisfaction.
• Collaborate with senior leadership to assist in opening additional stores in the Inland Empire region.

Compensation: starting at $100,000 annual salary + bonus

• Bachelor’s degree in Business, Retail Management, or a related field preferred.

• Minimum 5 years of experience in retail management, preferably in a high-value or luxury goods environment.
• Proven track record of achieving sales targets and operational excellence.
• Strong leadership and team development skills.
• Exceptional customer service and conflict resolution abilities.
• Proficiency in retail management software and CRM tools.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Experience managing or opening multiple retail locations.
• Knowledge of the spa, wellness, or luxury goods industry.

• Positive work culture

• 401(k) with matching program
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance