QA Lead - Project Zanaris

Are you an established QA Lead looking for a new challenge?

As a QA Lead, you will be responsible for the quality output of a Product by ensuring the test strategy agreed at the Product level is being carried out. You will supervise the execution of the testing process, decide on an appropriate test strategy and directly line manage QA staff working within the team. With an excellent working knowledge of the production pipeline, testing and live products, you will champion Quality across the Product team

What you'll be doing:

• Plan, create and execute resource planning with the aim to achieve excellent test coverage in response to product needs.
• Work seamlessly with development teams to track issues and assist in the remedy of defects.
• Create and maintain appropriate QA processes to facilitate work on assigned products.
• Develop, and guide, the testing strategy on an assigned product
• Embed yourself within the leadership group of the assigned product, advocate for quality.
• Ensure the team applies defect reporting standards and adapt or improve the standards as necessary. Allow the team to report in a concise and informative manner that reduces back and forth between QA and developers.
• Ensure all test requirements are executed on time and to an excellent standard, including the upstream requirements that QA depend upon.
• Create and maintain QA metrics that measure team performance, ability to release, risks, process adaption, and defect trends, among others.
• Manages the outsource QA function, as and when required, ensuring high quality levels are adhered to.
• Provide line management to assigned team members.
• Support QA team members; mentor, inspire and help develop their skills.
• Participate in QA Craft including Communities of Practice, ad hoc knowledge sharing efforts, and peer review, giving actionable feedback.
• Actively participate in the recruitment process for QA staff.

What you'll need:

• ISTQB Foundation (or equivalent)
• Excellent knowledge and understanding of the software development lifecycle and the process, pipelines, disciplines and dependencies required to make a video game.
• Understanding of various game platforms and their release environments, including but not limited to PC (Windows, OSX) and mobile (iOS, Android).
• Good familiarity with QA in an Agile environment and Agile frameworks in general.
• Excellent knowledge of test tools, including defect-tracking (e.g. JIRA), Test Management Systems (e.g. X-Ray, Testrail) and source control (e.g. Perforce, SVN)
• Good understanding of software QA and games development practices and terminology e.g, version control, regression, integration, versions.
• Ability to manage teams and individuals, mentor and develop other QA testers.
• Experience with managing external test teams, including preparing tasks, providing feedback and scheduling.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise.

If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

Please note that due to us approaching the Christmas & New Year break, we have many people among the hiring teams who are on annual leave or will be absent due to the studio closing over the holiday period.
This means that, in most cases, applications made during December are unlikely to proceed to interview until January 2025. We appreciate your patience during this time.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.