Solutions Consultant

Jama Software is seeking a smart, multifaceted Consultant with experience in software implementation and adoption. The Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of customers ensuring achievement of sustained value from Jama Software.   

What You'll Do: 

• Become a subject matter expert in Jama’s products and offerings 
• Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies 
• Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the client’s requirements, risk, and verification processes 
• Deliver onsite and remote training of the Jama Connect solution to onboard new users 
• Document and share best practice articles and enablement assets to scale our delivery maturity 
• Identify and seek resolution of barriers that could inhibit end user adoption 
• Assist Solution Lead in enhancing our industry solution offerings 
• Work with Solution Lead and vertical sales leadership to drive industry business strategy 
• Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Software’s products and solutions 
• Other duties as assigned. 

What You'll Bring: 

• Highly motivated and self-directed to own large portfolio of customer engagements  
• Knowledge of system engineering, requirements management, test management, and agile software methodologies 
• Excellent presentation, meeting facilitation, and interpersonal skills 
• Ability to seek out and build positive relationships with people at various levels and departments 
• 3-5+ years direct experience with requirements, test management, and agile software development 
• Experience managing the deployment of SaaS software solutions to end-users with a particular view towards managing adoption milestones and identifying expansion opportunities 

Nice to Have: 

• Previous experience operating as a Systems Engineer, Requirements Manager, Product Manager 
• Experience facilitating process and quality maturity level evaluations for their customers 
• Direct experience implementing Jama Connect at their organization 

Perks and Benefits: 

• Virtual first and culturally diverse work environment spanning 8 countries. 
• Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions. 
• Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement. 
• Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
• 12 weeks of paid parental leave to bond with your new family member.
• Emphasis on learning and development at all levels with a subscription to LinkedIn Learning. 

At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.

Jama Software participates in E-Verify and will provide the federal government with your Form I-9.