Freelance - Administrative Support Specialist - Remote - UK Based Only

JamPot is a leading fractional support business, providing the highest calibre of contractors that complete exceptional work for our clients. Premium and quality are what we pride ourselves on, we're fair, consistent and you will be treated with the up-most respect, we strongly believe that if our contractor's are respected, this ripples down to the service our clients receive. You'll have clear, open communication at every stage when working with us. We can't wait to meet you!

We are currently seeking a detail-oriented Administrative Support Specialist to join our team on a freelance basis. As an Administrative Support Specialist, you will play a crucial role in providing administrative assistance to our clients, ensuring their administrative processes are efficient and effective. This is a remote position open to candidates based in the UK.

Responsibilities

• Perform general administrative tasks such as data entry, filing, and document management
• Manage and organize schedules, appointments, and meetings
• Respond to inquiries and correspondence from clients and team members
• Prepare reports, presentations, and other documents as needed
• Maintain and update databases and records
• Assist with project coordination and tracking
• Implement office procedures and systems to enhance efficiency
• Provide excellent customer service and support to clients
• Support the team in other administrative tasks as required

• Proven experience as an Administrative Support Specialist, Administrative Assistant, or similar role
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficient in MS Office Suite and Google Workspace
• Attention to detail and a high level of accuracy in work
• Ability to prioritize tasks and manage multiple assignments
• Strong problem-solving skills and a proactive approach
• Ability to work independently and remotely
• Registered with the Information Commissioners Office (ICO)—This can be arranged at point of job offer.
• Freelancer Professional Indemnity Insurance—This can be arranged at point of job offer.
• Proficiency in project management platforms and AI-powered tools
• Familiar with new software and methodologies disrupting traditional administrative roles.
• Experience in customer service is a plus
• Ability to collaborate effectively with team members and clients
• Adaptability and willingness to learn new processes and systems
• Basic knowledge of bookkeeping or finance is a plus but not essential.

You will be working as a contractor under the JamPot Support Limited company name, therefore you are not a direct employee and only work as a contractor for our business.

The benefit of this structure means, all of our clients sign contracts directly with JamPot Support Limited and not you as the Contractor, therefore you are protected as a remote contractor as JamPot take care of the client service side of the function.

We are currently undertaking market research to determine to determine the pay offered for this role and will talk with you openly around your personal earning experience and expectations. This will enable us to work with our client to ensure a fair renumeration is agreed for both parties.