Service Coordinator

JUST ONE, on behalf of its client, a leading company in the Marine Technology industry, is actively seeking a Service Coordinator.

Responsibilities:

• Responsible for handling and coordinating service attendances worldwide
• Collaborating with other parties to efficiently allocate Service Engineers resources and to maximize the completion of customer service requests.
• Reviewing and communicating all related requirements to Service Engineers prior to their visits.
• Quotation preparation and alignment with clients and agents

• Build and maintain a sustainable relationship with the customer, to manage customer requirements and to ensure continuous communication.

• Ensure that all parties fulfil their contractual obligations.

• To ensure that all travelling documents (ex. VISAS, passports, tickets etc) are valid and provided.
• To ensure the delivery of all related documentation to agents and third parties

• Bachelor's degree in Maritime Studies or relevant field
• At least 3 years of experience in the maritime sector in the same position
• Literate in using digital tools (CRM such as Sales Force/ ERP Systems/ Microsoft
• tools such as TEAMS, SharePoint etc)
• Clear and effective oral and written communication in English

• Attractive Compensation and Benefits package
• Life & Medical Insurance
• Continuous training opportunities
• Ability to grow professionally in a fast pace international environment.