Senior Partnerships Manager

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

The Senior Partnerships Manager plays a key role in driving our business expansion through account leadership, partner development, platform optimization and operational excellence. You will be responsible for leading key partner platform relations, managing account-related processes and programs, and being an organizational expert in operational excellence to support the growth and market presence of Kabam globally.

• Account Management
• Lead account relations as the primary point of contact to Kabam’s platform partners (App Store, Google Play, Steam, etc), develop and execute on strategies to maximize Kabam’s revenue and downloads on each storefront
• Lead Kabam-wide development of best practices and programs on each platform, working closely with platform partners to identify opportunities for growth and improvement
• Support platform publishing business activities internally and inform performance cross-functionally while collaborating closely with game teams, marketing, and operations across all of Kabam’s global studios.
• Lead onboarding and internal education of new platforms as needed

• Operations Management
• Lead cross-functional programs and teams to ensure operational excellence on all partner platforms, maximizing title opportunities
• Lead execution on platform activations from identifying candidate beats to postmortem analysis
• Develop and manage repeatable processes, documentation and internal communication best practices
• Collaborate cross-functionally to ensure process efficiency on platforms organization-wide  

• KPI and Performance Modeling
• Leverage partner and internal data to develop and maintain performance models to assess potential strategic partnerships and opportunities
• Collaborate with analytics teams to develop analysis and modeling to identify and evaluate the value and potential ROI of these opportunities on the business
• Identify, analyze, and monitor key performance indicators (KPIs) to effectively track the performance of completed projects and communicate the results to stakeholders and make actionable recommendations to senior leadership

• ASO (App Store Optimization) Management
• Lead cross-functionally with senior marketing professionals to develop and implement ASO & SEO strategies to enhance app store & search visibility and rankings
• Monitor and analyze ASO KPIs and performance metrics
• Utilize data-driven insights to make informed decisions and adjustments to ASO strategies

• Bachelor's degree (master's degree preferred)
• 8+ years of experience in similar capacity, including account management, project management, business development, marketing, publishing or operations. Backgrounds in strategy consulting, investment banking or corporate development are welcome
• Experience building, socializing and maintaining cross-functional processes with clear RACIs and KPIs for success 
• Knowledge of statistical and fiscal modeling using Excel and similar tools to drive data-driven decision making
• Experience building, reviewing, and analyzing performance and user behavior models
• Exceptional operational, strategic, analytical, communication, leadership and problem-solving skills, with ability to operate at all organization levels
• An understanding of the games platform ecosystem including mobile, PC and console platforms as well as payment providers, carriers, and OEMs
• A research-driven mindset that’s anchored in curiosity and balanced with excellent analytical, problem solving and project management skills
• Exceptional verbal and written communication skills; able to work with all stakeholders at leadership and executive levels
• An action-oriented, entrepreneurial, and innovative approach to work with a desire to succeed in a high-pressure, complex, and highly-matrixed environment

• Extended Health Coverage: Effective day one, no waiting period! Our benefits cover health, dental, life, and disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• 401K Matching: Everyone retires eventually, and we help our people save for their futures with a contribution matching program for their 401K.
• PTO: We offer unlimited paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: This program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and modules available on our learning management system.
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion. 
• Cool spaces: Our offices are in San Francisco, Los Angeles, Vancouver, Montreal, Prince Edward Island, and Seoul. Whether it’s trying new local eats while enjoying the view in downtown SF or DTLA - we want our people to feel like their time spent in office is worthwhile!
• Giving back: Our ‘Agents of Change’ initiative is how we support the communities close to our heart, and we have several events and fundraisers every year that Agents of Change organize.

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.