Senior Mac Admin (QA)

About Kandji

Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.

Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.

Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.

Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.

The Opportunity:

Kandji is looking for an exceptional Sr. System Administrator or Sr. Quality Assurance Engineer to join our growing team! No prior experience in formal QA testing is required if coming from a System Administration background. 

At Kandji, we use an embedded team model for our QA Engineers. You will be placed directly on a development team and work with software engineers, product managers, and UX designers. As the QA representative on the development team, you will own all of the functional testing requirements for that project, uphold quality best practices, and communicate effectively with all team members and stakeholders. You will be expected to proactively build and execute test plans, manage larger testing projects, and work in tandem with developers/product/ux to deliver the highest quality features/code for our customers. You will also be responsible for maintaining and growing our automated test coverage via Playwright. Overall, we are looking for testers who can exhibit a high amount of ownership, technical aptitude, passion, and communication to bring our team to the next level.

• Manage, drive, and own the entire functional testing process for your scrum team
• Develop, maintain, and execute comprehensive test strategies, test plans, test cases, swarm test sessions, and test procedures
• Perform functional, integration, regression, exploratory, and end-to-end testing
• Reproduce, diagnose, and document software defects with clarity and precision
• Engage in early product development discussions to ideate, review, and catch potential issues before code is written
• Attend and contribute to daily scrum ceremonies
• Work closely with developers to identify and iterate on all code moving through the system
• Contribute to growing our automation test coverage and maintenance of tests
• Maintain high levels of communication with all team members, stakeholders, and the QA team
• Be the champion for our users by upholding quality standards and best practices

• 2+ years of experience in a device management or software testing role
• Excellent time management, organization, communication, and problem-solving skills
• Detail-oriented, methodical, and out-of-the-box thinking
• Required to work on-site 5x a week in our Miami office (Coral Gables).

• Exceptional knowledge of QA fundamentals and best practices: test strategies, test planning, test execution, defect management, reporting, etc.
• 5+ years in a device management or software testing role
• Experience with issue-tracking systems, such as Jira, Rally, Trello, etc.
• Exposure to Agile development environments and associated scrum activities, such as planning, grooming, retrospective, etc.
• Experience with test case management systems, such as TestRail, qTest, Zephyr, etc.
• Extensive hands-on experience testing or managing the deployment of Apple hardware, software, and services
• Significant knowledge in the areas of Apple hardware and software integration within an enterprise setting, including printers, WiFi, directory services, Kerberos, SSO, etc.
• Fluency with shell scripting, Python, and/or the macOS command line
• Comfortable using terminal to execute commands, run scripts, etc.
• Knowledge of the MDM space 
• Ability to test API requests via Postman or other similar tools
• Experience with CI/CD tools like Jenkins, Github Actions, AWS CodePipeline
• Experience working with IDE’s and Git
• Experience with Playwright automation

Benefits & Perks

 • Competitive salary

 • 100% individual and dependent medical + dental + vision coverage

 • 401(k) with a 4% company match

 • 20 days PTO

 • Kandji Wellness Week the first week in July

 • Equity for full-time employees

 • Up to 16 weeks of paid leave for new parents

 • Paid Family and Medical Leave

 • Modern Health - Mental Health Benefits - Individual and Dependents

• Fertility Benefits

 • Working Advantage Employee Discounts

 • Free onsite fitness center

 • Free parking

 • Lunch 5 days/week

 • Exciting opportunities for career growth

 • An outstanding, inclusive culture

We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.

At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.