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Instructional Designer

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

WHAT WE ARE LOOKING FOR: 
 
We are searching for a skilled Instructional Designer to lead the creation of educational training materials. This role is pivotal in scripting, planning, and ensuring the effective delivery of content designed for both laypersons and experts. The ideal candidate will have a strong foundation in research, curriculum development, and a background in cybersecurity. 
 
WHAT YOU’LL DO: 
 
As a Cybersecurity Curriculum Developer and Content Manager, you will spearhead the development and management of educational content aimed at improving user awareness and response to information security threats. You will be responsible for: 
 
 

  • Developing engaging training content. 
  • Conducting thorough research on emerging cybersecurity threats to ensure content accuracy and relevance. 
  • Analyzing training materials' effectiveness through metrics and feedback, continuously refining content to enhance user engagement and understanding. 
  • Creating comprehensive content strategies aligned with compliance objectives and organizational goals. 
     
     

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
 
 

  • Write, edit, and proofread content. 
  • Oversee the production of high-quality video content. 
  • Generate region-specific content to meet diverse user needs. 
  • Formulate and execute a comprehensive content strategy for training materials. 
  • Collaborate with product marketing teams to ensure alignment with organizational goals. 
  • Develop content that effectively communicates complex cybersecurity concepts in an engaging manner. 
  • Stay updated on customer requests for customizations and new content. 
  • Coordinate with technical teams to ensure content compatibility with various platforms and devices. 
  • Ensure content meets WCAG 2.0 Level AA accessibility guidelines. 
  • Guide the content team towards excellence with strong leadership qualities. 
  • Leverage your expertise in cybersecurity and compliance to ensure training content aligns with industry standards, regulatory requirements (e.g., GDPR, HIPAA, SOC 2), and best practices. 
     
     

WHAT YOU’LL BRING: 
 
 

  • Bachelor’s degree in communications, journalism, English, instructional design, or a related field. 
  • 3-4 years of experience in content management, curriculum development, or a similar role. 
  • Strong research skills with the ability to stay updated on the latest cybersecurity threats, trends, and best practices. 
  • Intermediate knowledge of HTML/CSS is preferred. 
  • A moderate background in cybersecurity, with an understanding of current threats, trends, and security awareness training methodologies. 
  • Proficiency with popular content management systems. 
  • Creativity and the ability to develop original, engaging content. 
  • Excellent verbal and written communication skills, including grammar, spelling, and proofreading. 
  • Experience in compliance-related content creation and training is preferred. 
     
     

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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$60000K
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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.

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Full-time, on-site
DATE POSTED
May 5, 2025

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