Product Owner - job 1 of 2
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Vonahi Security is looking for a Technical Product Owner to drive the growth and evolution of vPenTest, our cutting-edge automated network penetration testing platform. In this role, you’ll be the bridge between customers, support, and engineering—ensuring product improvements align with business goals and user needs. You’ll handle customer escalations, collaborate with support to diagnose technical challenges, and write clear, actionable user stories for developers.
Beyond issue resolution, you’ll play a critical role in scaling vPenTest, delivering high-impact features, and shaping the future of automated security testing. If you're excited about building innovative security products and working with a dynamic team, let’s talk!
What You’ll Do:
- Own and prioritize the product backlog and roadmap, ensuring features align with business and customer needs.
- Analyze product usage data and customer feedback to drive development priorities.
- Plan and lead sprints and sprint ceremonies in collaboration with the Product team.
- Write clear, concise technical requirements and user stories for new features, integrations, and enhancements.
- Define acceptance criteria and ensure features meet the definition of done before release.
- Lead initial requirement gathering, break down user stories, own technical collaborations, and groom product backlog in Jira.
- Be the in-house expert on all things vPenTest.
- Translate complex technical requirements into clear, understandable updates for both technical and non-technical teams.
- Collaborate cross-functionally with marketing, sales, go-to-market, support, onboarding, development, and customers to ensure seamless feature rollouts.
- Handle customer escalations, customer connection calls, and assist support team with understanding the root cause of problem issues and create detailed bug tickets for developers.
- Communicate with various stakeholders and partners regarding product inquiries
- Continuously improve processes, fanatically document processes / workflows, and stay updated on Agile best practices.
What You Bring:
- 2-3+ years of product owner / product manager experience
- Strong technical understanding of network penetration testing, networking, or cybersecurity principles.
- Technical understanding of networks, endpoints, and VM agents
- Experience working with support teams and customer escalations in a product-focused role.
- Self-starter persona, dependable and the ability to respond quickly and accurately on multiple priorities
- Proven ability to write clear, concise, and detailed bug reports for development teams.
- Familiarity with Agile methodologies, Jira, and backlog management.
- Excellent communication skills with the ability to translate technical issues into actionable tasks.
- Experience within the MSP industry is a bonus
IND2
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.
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