Fraud Prevention Specialist

About Keen!

Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class leaders and a culture of delivering excellence globally.

If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together.

Role Description

As a Fraud Prevention Specialist at Keen, you will play a crucial role in protecting our clients from fraud and ensuring the security of their transactions. You will analyze daily transaction data, identify suspicious patterns, and investigate anomalies to mitigate risks. Your keen analytical skills, attention to detail, and proactive approach will be essential in maintaining the integrity of our clients’ business operations.

Responsibilities:

• Monitor transactions in real-time to detect fraudulent activity and prevent losses.
• Conduct in-depth investigations of flagged transactions to determine their legitimacy.
• Collaborate with cross-functional teams to enhance fraud prevention strategies and policies.
• Stay current on industry trends and emerging fraud tactics to improve response mechanisms.
• Prepare detailed reports on suspected fraud cases and present findings to management.
• Utilize analytical tools and technologies to evaluate risk profiles and improve detection measures.
• Assist in the development of training materials to educate staff about fraud prevention.

• Bachelor's degree in finance, cybersecurity, criminal justice, or a related field.
• Experience in fraud prevention, risk management, or a related field, preferably in e-commerce.
• Strong analytical skills with the ability to interpret data and identify trends.
• Familiarity with fraud detection tools and software.
• Excellent communication skills, with the ability to convey complex information clearly and effectively.
• Detail-oriented approach with a strong sense of integrity and confidentiality.
• Ability to work independently and as part of a team in a fast-paced environment.

This is a full-time position, working during business hours to monitor and mitigate risk effectively.

• Hybrid remote/in-office
• Birthday off
• Professional development & training opportunities
• & More being added!