Quality Control Auditor

KENTECH Consulting Inc. is an award-winning private investigative company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, C.L.E.A.R. (Criminal Link Exchange and Reporting).

VALUES

• Customer-Focused: We are client focused and results-driven.
• Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
• Fact Finders: We are passionate investigators for discovery and truth.
• Community Partnerships: We believe there is no greater power for transformation than delivering on what a community cares about.

IMPACT

As a small agile company, we seek high performers who believe their effort will directly impact our customers and help shape the next evolution of background investigations. KENTECH is seeking an individual with excellent communication skills and experience with being consistently accountable for their role.

Duties/Responsibilities:
 

• Tasked with quality control of reports companywide. 
• Confirming all investigative requirements, clerical information, and required content is included in reports
• Collaborates with other auditors to assure the company's adherence to acceptable standards.
• Update any report template changes and also communicate changes to the KENTECH team.
• Plans and completes other assigned segments of the audit or other tasks assigned by the senior auditor.
• Collects all documentation necessary for reporting and audits.
• Identifies any deficiencies within the auditing process and meets with appropriate staff to resolve such deficiencies.
• Reports audit findings.
• The Investigative Audit Team also creates, updates, and maintains procedural manuals.
• The Investigative Auditing team coaches and assists team members with development and improvement in reporting.
  Tasked with quality control of reports companywide. 
• Confirming all investigative requirements, clerical information, and required content is included in reports
• Collaborates with other auditors to assure the company's adherence to acceptable standards.
• Update any report template changes and also communicate changes to the KENTECH team.
• Plans and completes other assigned segments of the audit or other tasks assigned by the senior auditor.
• Collects all documentation necessary for reporting and audits.
• Identifies any deficiencies within the auditing process and meets with appropriate staff to resolve such deficiencies.
• Reports audit findings.
• The Investigative Audit Team also creates, updates, and maintains procedural manuals.
• The Investigative Auditing team coaches and assists team members with development and improvement in reporting.

• 2+ years of experience in a research, customer service, or quality control environment. 
• Bachelor's Degree preferred (Criminal Justice, Pre-Law, Paralegal, or Political Science)
• Proficient in computer applications used in the office.
• Ability to problem-solve and provide solutions independently
• Ability to meet tight time sensitive deadlines
• Thorough understanding of generally accepted investigative standards.
• Investigative and analytical skills, catching discrepancies and things that don't add up in an investigation.
• Ability to understand background investigative records.
• Ability to review company documentation to complete audits in a timely and proficient manner.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to complete work within a specified time frame.
• Background in report writing
• High attention to detail

BENEFITS

• Flexible Remote Work Schedule
• Full-time
• Health, Vision and Dental
• 401K
• Starting at 15.00/HR