People Experience Project Coordinator

The People Experience Project Coordinator is a hybrid role combining hands-on HR operations with strategic project delivery. You’ll support the full employee lifecycle in South Africa — from onboarding, payroll preparation, and performance reviews, to employee relations and compliance — while also helping lead key cross-functional people projects. 

This is a role for someone who thrives in complexity, is eager to grow, and wants to drive impact from day one. You’ll act as a strategic enabler for the People team while laying the foundations to grow into a future People Partner position.

Key Responsibilities

Project Execution & People Initiatives

• Lead and support the rollout of strategic HR projects and initiatives across functions (e.g. policy harmonization, benefits mapping, or retention efforts).
• Collaborate closely with People Partners across regions (South Africa, Nigeria, Malta, etc.) to ensure projects are aligned and scalable across markets.
• Partner with key stakeholders (Marketing, Talent Acquisition, Business Leaders) to ensure delivery and alignment of projects to business priorities.
• Build clear documentation, scalable processes, and communication materials that support project implementation and adoption.
• Track progress, flag blockers, and ensure consistent execution across teams and locations.

 Employee Experience & Culture

• Contribute to initiatives that enhance the employee lifecycle and embed our CROWNS values into daily ways of working
• Support the creation of employee-facing materials, guides, and experiences that foster engagement, clarity, and ownership.
• Collaborate with local managers and the People team to ensure a consistent and positive employee experience in South Africa and other regions.

People & Culture

• Help embed our CROWNS values into daily practices and internal processes.
• Create materials and experiences that enhance culture, ownership and clarity for employees.
• Partner closely with managers and stakeholders to ensure consistency and alignment
• Develop a deep understanding of our culture, processes, and people strategy with a view to stepping into a People Partner role in the future.
• Bring a learning mindset, seek feedback, and continuously improve based on data, feedback, and outcomes.

People Operations

• Support and manage core HR processes including:
• Payroll preparation & inputs
• Compensation administration
• Onboarding & offboarding
• Performance reviews & improvement plans
• Day-to-day employee support and documentation
• Ensure compliance with South African employment laws and internal policies.
• Act as the local go-to for HR-related matters in South Africa, coordinating with central teams when needed.

• 4-6 years of HR or People Operations experience (in-house, not consulting).
• Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
• Strong understanding of employment legislation and HR compliance in South Africa.
• Demonstrated experience across core HR areas: payroll inputs, onboarding, employee relations, performance, compensation.
• Proven experience leading or contributing to HR-related projects.
• Excellent communication and stakeholder management skills.
• High level of ownership, autonomy, and accountability.
• Strong alignment with KingMakers' CROWNS values.

Who You Are

• You’re an HR generalist at heart — comfortable navigating from payroll to performance, from compliance to onboarding.
• You bring structure, clarity and execution to everything you do.
• You thrive in fast-paced, high-growth environments and take initiative to solve problems.
• You care deeply about people, culture, and helping others do their best work.
• You’re a doer — proactive, structured, and energised by making things happen.
• You thrive in fast-paced, ambiguous environments where you can bring clarity, momentum, and impact.

We’re not just building a brand — we’re building a legacy in a market full of opportunity and cultural depth. You’ll get to work on high-impact initiatives, own your craft, and shape how our brand is seen across continents.

At KingMakers, we value fearless creativity, relentless ownership, and the courage to try new things. If you’re ready to help us tell the world what makes KingMakers a one-of-a-kind place to work — we’d love to meet you.