People Partner (Temporary Contract)

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science,  artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

PEOPLE PARTNER at Kitopi partners with business leaders to drive HR strategies and initiatives. Helps to create a positive work environment where employees can thrive while supporting the organization's goals. Leads a small but POWERFUL support team in Poland, consisting of three members: Junior Talent Attraction Associate, Senior Payroll Accountant, and Office Assistant, and is the main point of contact for the Polish location for all HR and People-related matters. 

• Talent Attraction  
• Implementing and overseeing talent attraction processes 

• Onboarding & Offboarding  
• Conducting, managing and improving the processes to ensure seamless transitions and build positive experiences 

• Professional development  
• Develop and implement performance management processes, overlooking performance enablement, and performance improvement plan  
• Support employee development initiatives, such as training and career planning 
• Empower organizational leaders to handle people-related matters effectively  

• Compensation and benefits plans  
• Collaborate with other HR team members to develop and implement to ensure that the business can attract and retain talent  
• Using data to influence decisions – including contextual understanding of the business, the local and cultural issues relevant to the regions  

• Compliance  
• Ensure compliance with employment laws and regulations by staying updated on relevant legislation  
• Advising on HR policies and procedures, assisting in their development and implementation

• Collaboration with executive management  
• Actively helping to shape the future of a company  
• Driving change in an organisation - taking charge of the entire change management process and optimising it  

• Employee relations  
• Being a point of contact for employees and managers regarding HR-related matters, offering advice when needed to discuss concerns, brainstorm solutions, and navigate complex situations  

• Employee engagement, Employee experience & wellbeing strategy  
• Maintaining a positive work environment, strengthening company culture  
• Promoting employee engagement through initiatives like surveys, recognition programs, and feedback mechanisms.  
• Promoting positive employee relations, boosting morale, improving their experience and reduce turnover, giving them the support they need  
• Wellbeing strategy (planning and coordinating events and activities according to the budget)  

• Internal communication strategy  
• Communicate HR policies, procedures, and initiatives to employees and managers, ensuring clarity and transparency

• Line Management  
• Inspiring and leading a small team (of 3 people), conducting 1-on-1s and performance review cycles, assisting with development planning, building relations, and supporting daily projects 

• Budget management 
• Co-creating and overseeing the local HR budget, ensuring alignment with organizational goals and cost efficiency. 

• Experience of working as an HR partner, HR Business Partner, People Partner, HR Manager, HR Generalist, or similar positions (2+ years)  
• Practical experience in implementing processes in HR areas such as recruitment, talent management, benefits, employee development, engagement, etc. ‍ 
• Practical knowledge of labor law, and the ability to leverage this knowledge to recommend effective solutions, and provide guidance 
• A natural ability to collaborate and build strong partnerships with individuals in managerial and executive roles 
• Experience in working in a product company and tech industry 
• Experience in leading a small team
• Ability to adapt to dynamic, fast-paced environments 
• Ability to create and communicate the outcome of HR activities 
• An advanced level of English (B2+, spoken and written) 
• Fluency in Polish 
• The approach of not being afraid to get your hands dirty – we work as a team,we value and prioritize collaboration over titles 
• Kindness and a willingness to help others, keen on interacting with people 

• You choose a form of employment (26 paid days off on B2B) - this will be a temporary replacement contract, approximately for 1 year 
• Additional paid days off for volunteer activities 
• U-Day - time for medical check-ups, examinations, or diagnosis 
• Top-notch equipment: high-end MacBook Pro + additional accessories 
• Support for your development: 2 000 PLN growth annual budget available to every employee, internal initiatives: webinars/workshops, knowledge sharing sessions internal conferences 
• Mentoring program  
• Development time - time for things you are passionate about 
• Free English classes 
• Worksmilebenefit platform (private medical healthcare, Multisport card, vouchers, etc.)  
• Life insurance  
• Wellbeing program (psychological care, physical health, and socializing activities) 
• Referral bonus  
• Great office with fruit & snacks, social budget for every team & awaydays, and more! 

Recruitment Process and Timeline

First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. 

Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we're all proud to work for.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of. 

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.