Territory Manager - East Bay/Central Valley

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.

Job Summary

The Territory Manager’s main responsibility is to increase assortment, develop and close new qualified customers primarily in the Central Valley region. The qualified salesperson must be extremely knowledgeable about the product lines, represent honesty, integrity, and professionalism, while providing exceptional customer service. 

The right candidate MUST reside in East Bay/Central Valley, CA (Dublin, Concord or Tracy)

• You’re interested in a meaningful job at a growing Cannabis company where you’ll work on a variety of “deals” at once and be appreciated daily for doing your job well
• You have integrity and enjoy running an honest sales process
• You’ve been told (more than once) that you’re a progressive, a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful
• You don’t leave things to chance and rely on your ability to “wing it.” Rather you’re calculated, prepared and take measured risks.
• You have VERY strong conversational communication skills
• You have a way with people

• Grow KSS portfolio assortment and revenue within defined territory
• Travel to dispensaries to present product portfolio to managers and buyers
• Assess customer needs, answer questions, and assist with ordering process
• Generate and develop pipeline, follow up as necessary
• Process necessary paperwork to establish accounts
• Provide sales reports to management
• Meet individual goals and collaborate with other territory managers and regional sales manager to successfully meet team goals
• Manage revenue and distribution targets and reporting for respective territory and identify opportunity and gaps of growth with current portfolio
• Extensive travel and driving are essential duties and function of this position

• Associate or Bachelors’ degree in Business, Marketing or equivalent experience required
• Minimum of 3 years sales experience in CPG, spirits/wine/beer and/or cannabis is strongly preferred
• Demonstrated commitment to excellence and competitive drive
• Must be highly organized and detail-oriented
• Must display excellent customer service skills
• Proficiency using Google Suite and Microsoft Office
• Experience using distribution ERP is a plus
• Must have experience handling high volume incoming calls, emails, text messages
• Experience handling high volume sales is required
• Must display excellent communication skills, interpersonal, written, and verbal
• Enthusiasm for and prior work experience in the cannabis industry is a plus
• Experience working with well-recognized, premium brand company is strongly preferred
• Experience running a territory of 50-200 accounts with managing a portfolio of leading industry brands is strongly preferred
• Must be able to pass Motor Vehicle Report requirements