Solutions Engineer

At Kixie, we’re on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever.

Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member’s contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you!

Overview 

As a Solutions Engineer, you will play a critical role in bridging the gap between the technical and sales teams. You’ll work closely with Account Executives, Customer Success Managers, and Prospective Clients to demonstrate how Kixie’s solutions can address business needs. You’ll guide prospects through technical evaluations, assist in deployments, and act as a trusted advisor throughout the sales cycle.

• Collaborate with the Sales team to deliver engaging product demos and technical presentations.
• Understand customer requirements and provide tailored solutions using Kixie’s platform.
• Assist with onboarding new customers, ensuring smooth integration with CRM platforms and communication tools.
• Serve as the technical point of contact during the sales and onboarding process.
• Identify customer needs, build solutions, and create proof-of-concepts when necessary.
• Collaborate with Product and Engineering teams to advocate for customer needs and influence product improvements.
• Respond to RFPs, RFIs, and other technical documentation requests.
• Create internal and customer-facing documentation to support technical sales and onboarding processes.

• Bachelor’s Degree in a technical field or equivalent experience.
• 2+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Support role (SaaS experience preferred).
• Solid understanding of APIs, webhooks, CRM integrations, and cloud communication technologies.
• Familiarity with tools like Zapier, Make, or similar integration platforms.
• Ability to translate complex technical concepts into easy-to-understand solutions for both technical and non-technical audiences.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience working in a high-growth startup environment.
• Experience with CRM platforms like Salesforce, HubSpot, Zoho, etc. is a plus
• Background in VoIP, telephony, or communications platforms is a plus

• Comprehensive medical, dental, and vision insurance
• Unlimited paid time off (PTO), sick leaves, and paid holidays
• Complimentary parking in our secure garage
• A collaborative, dynamic, and supportive team environment
• Pet friendly office!