Data Visualization Specialist

Job brief

The Partner Services team at Kobo Inc., the nonprofit behind the leading humanitarian data collection toolkit KoboToolbox, is seeking an experienced Data Visualization Specialist to design and build interactive dashboards for our partners. Using tools like Power BI, Dash (Python), and Tableau, this role involves collaborating with our partners and technical support team to transform complex data into clear, engaging visuals. Prior experience using KoboToolbox and Power BI is required, while skills in advanced data analysis and web development are strongly preferred.

This position supports global organizations and requires strong organizational skills, self-motivation, and the ability to work effectively in a remote setting.

About KoboToolbox and Kobo

KoboToolbox is a widely used software for data collection, management, and visualization platform specifically designed for humanitarians and researchers working in complex emergencies and resource-constrained environments. Founded in 2005 by a team of public health and conflict researchers, it has been managed since 2013 by a growing team based initially at the Harvard Humanitarian Initiative. Kobo was created in 2019 as a nonprofit organization to host and maintain KoboToolbox, and to support open source data systems and technology for humanitarian action, global development, peacebuilding, public health, and human rights.

Publicly hosted KoboToolbox servers are used by more than 14,000 organizations worldwide who collect more than 20 million surveys per month to inform, track, and guide social impact projects in more than 240 countries and territories.

Responsibilities

• Lead the design, build, and maintain interactive dashboards using Power BI, Dash (Python), and/or Tableau, integrating data from KoboToolbox and external sources
• Communicate with partners to understand their needs, coordinate with KoboToolbox team, and integrate feedback and changes in a timely manner
• Provide training materials and documentation to support partners in using their custom dashboards
• Contribute to user documentation content (support.kobotoolbox.org) in text, visual, and video format
• Troubleshoot user support issues and coordinate with support and technical teams when necessary

Location

• This is a remote position. While Kobo was founded in the United States, its team operates globally, working remotely from all over the world
• Work hours need to overlap at least partially with our team’s core workday (8am-5pm ET / 13:00-22:00 UTC)

Required Qualifications

• Proven experience with KoboToolbox, ODK, XLSForm and related tools
• Proven experience building interactive dashboards with Power BI, Tableau, Dash (Python), or similar tools
• Experience with R, Python, or JavaScript programming languages
• Experience with data analysis, data cleaning, transformation, and manipulation using Excel, Python, R, or similar- Strong written and spoken proficiency in English
• Ability to translate ideas from partners with limited experience in data visualization into intuitive, user-friendly products in a timely and professional manner
• Proven experience creating documentation materials
• Genuine interest in Kobo's mission

Preferred Qualifications

• Experience working in data collection for humanitarian assistance, economic development, or similar fields
• Written and spoken proficiency with another priority language (Arabic, Spanish, French)
• Active and contributing member of the KoboToolbox Community Forum
• Experience facilitating or supporting KoboToolbox and/or Dashboard training sessions
• Experience with social media scraping and sentiment analysis
• Experience creating illustrative, storytelling infographics
• Experience using tools such as Notion, Github, Git, Discourse, Hubspot, and Microsoft Power Automate

What we offer

• Open-ended contractor position
• Flexibility regarding the number of hours worked per week
• Paid professional development opportunities
• Great international team environment with a lot of growth opportunities