Front of House Coordinator

At KPMG, we are committed to fuelling prosperity for all New Zealanders. Our purpose is reflected in the impactful work we do and the values we uphold. We expect all team members to adhere to our Code of Conduct and demonstrate behaviours aligned with our values: Integrity, Courage, Excellence, Together, for Better.

• We are seeking a professional and friendly Front of House Coordinator to join our team. In this role, you will ensure the efficient operation of front office functions and deliver high standards of client service to both internal and external stakeholders.

• Professional Reception Service: Welcome and guide visitors, ensure visitor health and safety requirements are met, and address any needs they may have while in the building.
• Telephone Management: Attend to the national KPMG telephone line, responding to callers effectively.
• First-Point-of-Contact Service: Coordinate deliveries, manage beverage requests, and oversee security access for internal staff and Partners.
• Room Booking Management: Maintain room bookings, resolve booking conflicts, and coordinate with other Office Operations staff.
• Supporting Office Operations: Assist the wider Office Operations team with various duties and cover roles during staff absences.
• Facility Management: Ensure rooms and facilities are presented and maintained to professional standards. 

• Previous experience in a similar role would be advantageous.
• Excellent communication skills.
• Strong organizational skills including use of Microsoft Office suite.
• Flexibility to adapt and support the team when needed (some heavy lifting required).
• Superior personal presentation.
• Fast to adapt to new tools and systems – proficient with technology and AV equipment.
• Ability to work well within a team and strong collaboration skills. 

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.

Life at KPMG

KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. 

For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on 04 816 4660 or email KPMGAccessibilityNetwork@kpmg.co.nz

We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. 

As a KPMG employee, we will offer you:

—  Access to the firm's annual incentive scheme

—  Opportunities for local and international secondments

—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work

— The ability to work from overseas and extend time connecting with friends and family outside New Zealand

—  Flexible leave options, including the ability to purchase additional annual leave

—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents

—   A paid professional association membership of your choice

—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees

—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services

—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups

—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030

—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities

—  Paid time off for volunteering and involvement in citizenship activities

—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!

We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.