Event and Sales Coordinator Waypoint Event Center

Join us at Lafrance Hospitality!

Lafrance Hospitality is looking to fill the position of Event & Sales Coordinator. The Event & Sales Coodinator will be responsible for actively servicing sales and floor function activity for the Waypoint Event Center at the Fairfield Inn & Suites in New Bedford, MA.

Responsibilities Include:

• Participates in community, industry events, and organizations when asked. 
• Sells and books functions; settings appointment for finalizing arrangements, negotiating prices with clients, drawing up contracts, and securing client’s signatures. 
• Responds to telephone inquiries regarding the property and capabilities and pursues potential function bookings. 
• Responds to all guest inquiries/requests and makes detailed notes in Event Temple. 
• Prepares bills for parties, assures accuracy, and collects payment. Collects deposits and signed contracts in a timely manner. 
• Informs Lead Banquet Manager, Head of Maintenance, and Kitchen of any last-minute changes in menus and counts that affect food order, advises of new parties, or last minute-bookings, ex funerals. 
• Suggests enhancement to functions, whenever possible (hors d’oeurves, linen upgrades, etc) to maximize customer experience and revenue. 
• Completes Event Temple Tasks and follows up on booking inquiries. 
• Reviews and has a thorough understanding of all BEOs to coordinate scheduled events.  
• Manages, supervises, and trains banquet staff as recommended.  
• Inspects assigned function room prior to scheduled event to check if room set up, menu and schedule of events conforms to the BEO. Ensures lighting and heating/air conditioning are set PRIOR to the function’s arrival. 
• Continually directs and assists banquet staff during the entire event to ensure that all details are carried out according to the client’s specifications.  
• Prepares and presents accurate function bills to the client at the completion of the event and collects payment.  
• Supervises cleanup to function after its completion, accounts for all Lafrance equipment and supplies and assures its return to storage area. 
• Actively participates in solicitation of potential parties for all restaurant facilities (Bittersweet Farm, Rachel’s Lakeside, The Waypoint Event Center, The Rosebrook Event Center, Merrill’s on the Waterfront, and White’s of Westport). 
• Maintains a positive work atmosphere by leading by example. 

• Two years of industry experience preferred
• Bachelors degree
• Must have flexible schedule, day, evening and weekends required

Benefits:

• Health & Dental
• PTO
• 401K Matching
• Brand Wide Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Annual Review Program
• Extensive Room for Growth